How can I cancel my order on Lazada?

Asked 6 months ago
To cancel an order on Lazada, a customer can typically follow a process that depends on the status of the order. If the order has not yet been processed or shipped, cancellation is usually straightforward. The customer should log into their Lazada account and navigate to the "My Orders" section. There, they can locate the order they wish to cancel and select the option for cancellation. If the order has already been shipped, the cancellation may not be possible directly through the website. Instead, the customer might need to wait for the order to arrive and initiate a return once they receive it. It is also essential to review the cancellation policy on the working webpage to ensure compliance with any specific guidelines or time limits that may apply. For detailed and up-to-date information regarding the cancellation process, visiting the Lazada website would be advisable, as they provide specific instructions relevant to each region and order status.
Christian Allen is the editor / author responsible for this content.
Answered Jun 17, 2025

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