What should I do if my flight is delayed or canceled?
Asked 6 months ago
If a flight operated by LATAM Airlines experiences a delay or cancellation, passengers have several steps they can take to ensure they are informed and can manage their travel plans effectively. Firstly, it is important to stay updated on the status of the flight by checking the LATAM website or mobile app. These platforms often provide real-time updates on delays and cancellations.
In the event of a significant delay, LATAM Airlines typically communicates with passengers regarding their options. It is advisable to check alert notifications via email or text if those preferences have been set up prior to the trip. Passengers should also monitor the screens at the airport for updates on their specific flight.
For delays that extend beyond an acceptable duration or cancellations, LATAM Airlines works to accommodate passengers by offering alternative flight arrangements, which may include rebooking on the next available flight. If the situation requires an overnight stay, LATAM may also provide assistance with hotel accommodations, although this may depend on the circumstances surrounding the delay or cancellation.
Passengers who require additional support should consider visiting the nearest LATAM customer service desk at the airport for assistance. Alternatively, more information on policies regarding delays and cancellations can often be found directly on the LATAM website, including options available to passengers seeking compensation or refunds if the situation warrants such actions.
If you need to call LATAM Airlines customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Find a list of many popular LATAM Airlines questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.