What is your return policy?

Kitsel.com has a straightforward return policy designed to provide customers with a positive shopping experience. Generally, customers have a specific time frame in which to initiate returns, which is typically within thirty days of receiving their order. To be eligible for a return, items generally need to be in their original condition, unused, and in the original packaging. Certain items may be excluded from the return policy for various reasons, such as personalized products or items on sale, so it is important to review any specific guidelines related to those categories. When initiating a return, customers may be required to provide proof of purchase, such as an order number or receipt. After a return request is approved, customers usually receive detailed instructions on how to send the item back, including return addresses and shipping methods. It is often the case that the cost of return shipping is the responsibility of the customer, so it is advisable to consider that when making a return. Once the returned item is received and inspected, Kitsel.com typically processes the refund or exchange. The timeframe for processing these requests can vary, but customers generally receive their funds back through the same payment method used for the original purchase. For the most accurate and current information regarding the return policy, it is recommended to check the relevant section on the Kitsel.com website, as policies may change or be updated over time.