Can I cancel or modify my order after it has been placed?
Asked 2 years ago
Once an order has been placed on KennethCole.com, there is a limited window for cancellation or modification. Generally, orders are processed quite quickly to ensure timely delivery, which can make changes challenging. It is advisable to act fast if you wish to cancel or modify your order. If the order is still in the processing stage, there may be an opportunity to make changes. However, if the order has already been processed and is on its way to shipping, it may no longer be possible to cancel or modify it.
For order cancellations, customers should look for a specific time frame listed on the website, as this can vary depending on the product and the current shipping policies. When it comes to modifications, this typically involves changing product details, sizes, or shipping information.
In such cases, it is often best to review the current website for specific instructions or guidance on how to proceed with cancellations or modifications. This may also include looking for customer support options if further assistance is needed. Be sure to check the order confirmation email and the website for more information regarding policies and processes, as they can vary.
If you need to call KennethCole.com customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Find a list of many popular KennethCole.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.