What should I do if I need to coordinate care with outside providers?

When a member needs to coordinate care with outside providers while being part of Kaiser Permanente - Maryland/Virginia, there are several steps to follow. First, it is essential to communicate with the primary care provider within Kaiser Permanente. This provider plays a crucial role in managing the overall care plan and can help facilitate referrals to specialists or other healthcare providers outside of the Kaiser system. It is advisable to provide the primary care provider with all relevant information about the outside provider, including their contact information and any specific medical concerns or procedures needed. This ensures that there is a clear understanding of the care requirements and helps establish a streamlined communication process. In cases where the member has a specific outside specialist in mind, the primary care provider may need to initiate the referral process. The internal coordination helps in obtaining necessary authorizations and can assist in managing the administrative aspects of care, which can often be complex when dealing with multiple providers. Additionally, members should keep records of all medical documents, test results, and communication with both Kaiser and outside providers. This documentation can be crucial when discussing care plans and ensuring everyone involved has access to the same information. For more detailed instructions, members may find it helpful to look on the Kaiser Permanente website, where they can find additional resources and contact information.