How does Kaiser Permanente handle referrals to specialists?

Asked 4 months ago
Kaiser Permanente operates a coordinated care model that is designed to streamline the process of referrals to specialists. When a primary care physician identifies a need for specialized care, they will typically initiate the referral process. This often includes considering the patient’s specific health concerns and determining the most appropriate specialist within their network. Once the referral is made, the patient's primary care team communicates with the specialist's office, ensuring that pertinent medical information is shared. This is important for providing comprehensive care and addressing the patient's needs effectively. Patients referred to specialists are usually able to schedule their appointments directly, and the details of the referral, including any pre-authorization requirements, are handled by the Kaiser Permanente system itself. In addition, Kaiser Permanente provides tools and resources that allow patients to view their referral status and appointment options through their online member portal. By leveraging technology, Kaiser looks to facilitate easy access to specialist services while ensuring the continuity of care. For further information regarding the referral process, it is advisable to visit the relevant Kaiser Permanente website, where one can find specific guidelines and resources related to referrals and specialty care.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 28, 2025

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