What is Joss & Main's return policy?

Joss & Main has a thorough return policy designed to make the process of returning items as smooth as possible for customers. Generally, Joss & Main allows customers to return most items within thirty days of delivery. The items must be in their original condition and packaging, so it is important for customers to keep the packaging materials until they are sure they want to keep the item. Certain categories of products may have specific return rules, such as made-to-order items, personalized products, or final sale items, which typically cannot be returned once purchased. To initiate a return, customers usually need to access their order history on the Joss & Main website and follow the return process outlined there. There may be additional instructions regarding securing a return authorization, printing shipping labels, or choosing the preferred method for returning items. For larger items or furniture, Joss & Main may assess shipping fees related to the return. It is also recommended that customers take note of any special conditions or requirements that may apply to specific items. As policies can change, it is advisable to check the current website for the most accurate information, including any updates or variations in the return policy. By remaining informed, customers can navigate the return process with confidence and ensure a satisfactory experience when shopping with Joss & Main.