How long do I have to return an item?

Asked 2 years ago
Joss & Main generally offers a return window of thirty days from the date of delivery for most items. This allows customers to evaluate their purchases and ensure they meet their expectations. However, it is important to note that certain exclusions may apply, such as for final sale items or products that have been customized. To initiate a return, customers usually need to ensure that the item is in its original condition and packaging, and all accessories must be included. Returns might require a return authorization, which can often be facilitated through the Joss & Main website. For the most accurate and detailed information regarding specific items or categories, it is recommended to check the current Joss & Main web page, as policies may change.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 7, 2025

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