Updated

Jim Beam Customer FAQ

Top Answers & How-to Guides

What is Jim Beam's Phone Number?

The question we are asked most often is about how to talk to Jim Beam customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the age statement for Jim Beam bourbon?

Jim Beam does not have a specific age statement that applies universally to all of its bourbons. The standard Jim Beam Bourbon is typically...
Ask any question you have about Jim Beam customer service, get an answer now.

Product Information

What is the alcohol content of Jim Beam products?

Jim Beam produces a variety of whiskey products, each with its own unique alcohol content. The standard Jim Beam Bourbon typically...

What types of whiskey does Jim Beam produce?

Jim Beam produces a diverse range of whiskeys, primarily focusing on bourbon, which is their specialty. Their flagship product is Jim One notable expression is Jim Beam Black, which is aged longer than the standard bourbon, giving it a richer flavor with deeper notes of caramel and spice. Jim Beam also produces flavored bourbons, such as Jim Beam Honey and Jim Beam Apple, which combine the classic bourbon taste with natural flavors for a unique twist. Furthermore, Jim Beam releases limited-edition bourbons and small-batch expressions under the Jim Beam Distillers' Masterpiece series. Other offerings include various rye whiskeys, such as Jim Beam Rye, which provides a spicier profile compared to traditional bourbons. For those interested in special releases or tasting notes, it may be worthwhile to explore Jim Beam's official website to learn more about their current selection and any seasonal offerings....

Are Jim Beam products gluten-free?

Jim Beam products, including their various bourbons and whiskeys, are generally considered gluten-free. Bourbon is traditionally made It is important to note that individuals with severe gluten sensitivities or celiac disease may want to exercise caution and consult their healthcare provider before consuming any spirit. Additionally, Jim Beam's website might offer specific information about individual products and their ingredients, which can be beneficial for anyone seeking further assurance about gluten content....

Does Jim Beam offer limited edition products?

Jim Beam does indeed offer limited edition products from time to time, showcasing unique expressions and special releases that highlight The distillery has a history of creating highly sought-after limited releases, which can include barrel proofs, aged variations, and innovative finishes that appeal to both collectors and enthusiasts. Availability for these products can vary based on location and demand, and they are typically produced in small batches to ensure their exclusivity. For the most current information on available limited edition products, enthusiasts and consumers might want to check Jim Beam's official website or visit local retailers. It is not uncommon for the distillery to announce new limited releases through their online platforms and social media channels as well....

What is the age statement for Jim Beam bourbon?

Jim Beam does not have a specific age statement that applies universally to all of its bourbons. The standard Jim Beam Bourbon is typically...

Production Process

How is Jim Beam bourbon made?

Jim Beam bourbon is produced using a meticulous process that closely adheres to the standards set forth for bourbon whiskey. The production Once the grains are selected, they are ground into a coarse meal. This ground grain is then mixed with hot water in a large vessel called a mash tun. The heat activates enzymes in the malted barley that convert starches into sugars, creating a sweet liquid known as wort. After the boiling process, yeast is added to the wort in a fermentation tank, where the sugars are converted into alcohol. This fermentation process typically takes several days. After fermentation, the resulting liquid, known as "distiller's beer," is then distilled in charred copper pot stills or column stills to separate the alcohol from the remaining liquid. This distilled liquid is then transferred to new charred white oak barrels for aging. The charring of the barrels provides flavor characteristics such as vanilla, caramel, and oak to the bourbon as it matures. Jim Beam Bourbon is typically aged for a minimum of four years, although many expressions may age longer, leading to a fuller flavor profile. Once the aging process is complete, the bourbon is filtered and bottled at a minimum of forty percent alcohol by volume. The final product reflects a balance of flavor, quality, and craftsmanship that has defined Jim Beam for generations. For more specific or detailed inquiries about the production process, the current official Jim Beam website may provide additional resources....

How should I store Jim Beam whiskey?

Proper storage of Jim Beam whiskey is essential to maintain its quality and flavor. The first step is to keep the bottle upright in Additionally, there is no need to refrigerate or freeze Jim Beam whiskey; serving it at room temperature or chilling it just before consumption is recommended. If enjoying cocktails, consider using ice, but do not store the whiskey with ice as it can dilute the flavor. Once opened, the whiskey will remain good for many years if stored properly. For specific inquiries about storage conditions or additional information, it may be helpful to check the official webpage for guidance....

Are there tasting notes for different Jim Beam expressions?

Yes, Jim Beam provides formal tasting notes for various expressions of their bourbons, reflecting the unique flavor profiles and characteristics Jim Beam Devil's Cut, a notable expression, is recognized for its intense flavor, stemming from the bourbon that remains absorbed in the wood of the barrels. This bourbon typically displays a deep oak flavor alongside rich notes of vanilla and chocolate. Jim Beam's Black Label is another variant, celebrated for its higher age statement, which imparts a smoother profile with layers of roasted nuts, dark chocolate, and a hint of smoke. For those interested in exploring further, the tasting notes for each specific expression can usually be found on Jim Beam's official website or the packaging of the products themselves. This offers a comprehensive overview of the unique qualities that make each expression distinctive....

What are some cocktail recipes using Jim Beam?

Jim Beam Bourbon is a versatile whiskey that lends itself beautifully to a variety of cocktails. One popular classic cocktail featuring Another delightful option is the Jim Beam Mule, a refreshing twist on the traditional Moscow Mule. Combine two ounces of Jim Beam Bourbon with one ounce of freshly squeezed lime juice and top it off with ginger beer in a copper mug filled with ice. Toss in a lime wedge for a bit of extra flair. For a sweeter option, consider the Jim Beam Manhattan. Mix two ounces of Jim Beam Bourbon with one ounce of sweet vermouth and a couple of dashes of bitters. Stir the mixture with ice and strain it into a chilled cocktail glass. Garnish with a cherry for that classic touch. These are just a few examples of cocktails that incorporate Jim Beam Bourbon. The whiskey's rich flavor profile makes it a wonderful base for experimenting with various mixers and ingredients. For more ideas and recipes, checking Jim Beam's official website might provide additional inspiration....

Company History

What is the history behind Jim Beam distillery?

The history of Jim Beam distillery is a rich story that spans over two centuries, beginning in 1795 with the founding of the distillery In the early years, the distillery operated under various names as it passed down through generations of the Beam family. The distillery endured challenges, most notably Prohibition in the United States, which halted legal whiskey production from 1920 to 1933. However, the Beam family displayed remarkable resilience by securing special permits to produce medicinal whiskey during this period, allowing them to maintain some operations. After Prohibition ended, Jim Beam, the great grandson of Jacob Beam, took over the distillery. Under his leadership, the brand was officially named "Jim Beam" in 1934, establishing the identity that would become prevalent worldwide. The brand quickly gained recognition and developed a reputation for quality and craftsmanship. In the following decades, Jim Beam distillery expanded its production capacity, fully embracing the growing popularity of bourbon. The company introduced several expressions of bourbon, catering to various preferences and tastes. In 1987, Jim Beam Brands Company was sold to Fortune Brands, and later, in 2014, it became a part of Beam Suntory, a subsidiary of Suntory Holdings, a Japanese beverage company. Throughout its history, Jim Beam has maintained a commitment to tradition while embracing innovation. The distillery is known for its meticulous attention to quality, employing the same sour mash recipe passed down through generations. Visitors to the distillery can experience this rich heritage first-hand through guided tours, tastings, and events, showcasing not only the remarkable history but also the continued artistry involved in crafting Jim Beam bourbon. For those wishing to delve deeper into the distillery's history, they may explore the informative resources available on the jimbeam.com website....

What awards has Jim Beam received?

Jim Beam has received numerous awards and accolades over the years, highlighting its quality and the craftsmanship involved in producing In addition to winning numerous gold and silver medals, Jim Beam has been noted for its contribution to the bourbon category as a whole. The distillery has celebrated milestone achievements, including being recognized as a pioneer in the industry for its commitment to quality and innovation in bourbon production. The brand's core expressions, such as Jim Beam White Label and Jim Beam Black Label, have also received specific accolades for their distinctive flavors and exceptional aging processes. For the latest award details or specific recognition, it is always a good idea to check Jim Beam's official website or current publications focused on the spirits industry....

Serving Suggestions

What is the best way to serve Jim Beam?

Jim Beam offers a variety of ways to be enjoyed, and the best method often depends on personal preference. For those who appreciate For those who prefer mixed drinks, Jim Beam is an excellent base for classic cocktails such as the Old Fashioned, Whiskey Sour, or a refreshing Jim Beam and ginger ale. Additionally, using Jim Beam in cooking or baking recipes can impart a unique flavor to dishes, enhancing their overall appeal. It is beneficial to consider what flavor profiles appeal most when deciding how to serve Jim Beam. The official Jim Beam website may provide more suggestions on cocktail recipes and serving recommendations that can suit various occasions....

Where can I buy Jim Beam Bourbons?

Jim Beam Bourbons are widely available and can typically be found at various retail locations, including liquor stores, supermarkets,...

Tours and Events

Does Jim Beam offer tours of their distillery?

Jim Beam does indeed offer tours of their distillery, providing visitors with an opportunity to learn about the rich history and craftsmanship In addition to the informative tour, visitors often have the chance to participate in tastings, where they can sample a selection of Jim Beam's offerings. The experience is designed to be both educational and enjoyable for whiskey enthusiasts of all levels. It is worth noting that reservations may be recommended, and availability may vary depending on the time of year. For the most up-to-date details regarding tour schedules, pricing, and any specific requirements, it is advisable to check the official Jim Beam website for this information....

How can I join the Jim Beam loyalty program?

Jim Beam offers a loyalty program that allows enthusiasts and fans to enjoy a variety of rewards and benefits. To join the program,...

Help me with my Jim Beam customer service issue

Ask any question you have about Jim Beam customer service. We will do our best to get you answers right away.
We look to the Jim Beam issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Jim Beam issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated