What is your return policy?

Jewelbasket.com understands that customers may want to return items for various reasons, and they have established a clear return policy to accommodate this. Generally, customers should be aware that returns are typically accepted within a specific timeframe following the receipt of an item, commonly around thirty days. The items must be in their original condition, which means they should be unworn, undamaged, and in the original packaging, along with any tags or documentation that came with them. To initiate a return, customers often need to follow a particular process that may include filling out a return form or providing relevant order information. Jewelbasket.com might also require customers to bear the shipping costs associated with the return, unless the item was defective or incorrectly sent. It is important for customers to keep the original shipping receipt and tracking information for their records. For exchanges, it is advisable to return the unwanted item and place a new order for the desired item to ensure a smooth transaction. Customers should also take note that certain items, such as personalized or custom-made jewelry, might be non-returnable due to their nature. For the most accurate and updated information regarding the return policy, individuals should examine the return section on Jewelbasket.com or directly refer to the specific details provided in their order confirmation. You can also find contact information on the current web page for any additional questions.