What happens if my flight is delayed or cancelled?
In the event that a Jet2.com flight is delayed or cancelled, several procedures come into play to assist passengers. When a flight is delayed, Jet2.com typically provides updates regarding the estimated departure time. This information will be communicated through various channels, including the airline's website and at the airport. Passengers may be entitled to refreshments and assistance, depending on the length of the delay, so it is advisable to check with the airline representatives present at the airport.
If a flight is cancelled, Jet2.com will make every effort to rebook passengers on the next available flight to their intended destination. In most cases, passengers can also opt for a full refund if they prefer not to travel. The airline usually provides options for rebooking directly through their website or by speaking to customer service representatives at the airport.
Additionally, under certain circumstances, passengers may be entitled to compensation for delays or cancellations as per regulations. This compensation could vary based on the length of the delay and the distance of the flight. Passengers are encouraged to familiarize themselves with their rights and the airline's policies regarding flight disruptions, which can be found on the relevant web page of Jet2.com for the most accurate and up-to-date information.

Answered Jun 17, 2025
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