What happens if my power or internet goes out?

Asked 2 years ago
If the power or internet service goes out, Xfinity Home Security Systems are designed with several features to ensure continued functionality. The security system typically includes backup batteries that can maintain operation during power outages. These batteries allow key components such as sensors, cameras, and the control panel to continue to function for a limited time. In the event of an internet outage, the platform may still operate locally, allowing you to maintain control over some functions through the app or control panel, depending on the specific equipment setup. However, functionalities that require internet connectivity, such as live video streaming or remote access, may be temporarily unavailable. Xfinity security systems are generally equipped to notify users if there is a problem with connectivity. It is advisable to check the current web page for detailed information on how the system specifically handles outages, as well as possible troubleshooting steps to take during such incidents. Keeping your system updated and ensuring your backup batteries are charged can also enhance reliability during such events.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 4, 2025

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