What is your return policy?

Ivy League Shop has a return policy that is designed to ensure customer satisfaction while maintaining a smooth return process. Generally, the policy allows customers to return items within a specific time frame after the purchase, which is often thirty days. The items should typically be in their original condition, meaning they must be unworn, unwashed, and in the original packaging with tags attached. It is important for customers to keep the original receipt or packing slip as proof of purchase when initiating a return. Some items, such as personalized merchandise or clearance items, may not be eligible for return. Therefore, it is advisable for customers to review the specifics on the website to understand the conditions that apply to different types of products. To initiate a return, customers may need to complete a return form, which can often be found on the website. They would then be responsible for the shipping costs associated with sending items back. Upon receipt of the returned items, the refund typically will be processed back to the original payment method within a specified time frame. For detailed information about the return process and any exceptions, customers are encouraged to consult the returns section on the Ivy League Shop website. There, they will find comprehensive guidance as well as any updates to the return policy that may have occurred. This will help ensure a smooth experience when shopping at Ivy League Shop.