What is your return policy?

Ivyblue.com has a return policy designed to ensure customer satisfaction while providing clear guidelines for returns. Generally, items purchased from Ivyblue.com can be returned within a specific timeframe, typically within thirty days of the original purchase date. The items must be in new, unworn condition with all original tags and packaging intact. This means that if a customer decides to return a product, it should not have been worn, washed, or altered in any way. To initiate a return, a customer usually needs to follow the instructions provided on the Ivyblue.com website, which often includes filling out a return form and possibly obtaining a return authorization number. Certain items may be exempt from being returned, particularly personalized or final sale items, so it is always a good idea to check the specific details related to those categories. Customers are typically responsible for the return shipping costs unless the return is due to an error on the part of Ivyblue.com or if the item is defective. After the return has been received and processed, a refund is usually issued to the original payment method. The processing time for refunds may vary, and it is best to consult the specific pages related to returns and refunds on the Ivyblue.com website for the most accurate and detailed information. There, customers can find additional guidance on how to ensure a smooth return process.