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Instagram Customer FAQ

Top Answers & How-to Guides

What is Instagram's Phone Number?

The question we are asked most often is about how to talk to Instagram customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Create a Business Page on Instagram?

If you own a business or run a business' social media efforts, you should consider creating an Instagram business page. You can easily...

What Do I Do If I Can't Follow Anyone on Instagram?

Instagram has developed a sophisticated algorithm that limits your likes, comments, and individuals you can follow. The ban is common...
Ask any question you have about Instagram customer service, get an answer now.

Recent Instagram Customer Questions

I was suspended on Instagram and when I went to appeal the account I’ve got an email on September 16 saying I was able to use the account again. I’m just seeing this email and now I’m not able to get back in

If you received an email stating that your account is reinstated but you're unable to access it, please try logging in again. If the issue persists, make sure to check your email for any follow-up instructions or updates regarding your account status. Ensure you are using the correct login credentials. If needed, you can attempt the account recovery process through the app.
Asked Nov 30, 2025 5:03 PM

How do I contact someone to reinstate my Instagram account, if I’ve been wrongfully suspended?

To reinstate your Instagram account after a wrongful suspension, follow the instructions provided in the app when you attempt to log in. There should be a link or prompt guiding you to submit an appeal. Ensure you provide all necessary details to support your case. For the most up-to-date contact information, you can find a link right here on this page you are viewing.
Asked Nov 18, 2025 11:54 PM

سن من در اینستاگرام اشتباه وارد شده است لطفا آن را تغییر دهید

برای تغییر سن خود در اینستاگرام، به پروفایل خود بروید، روی "ویرایش پروفایل" کلیک کنید و اطلاعات تولد خود را به‌روز کنید. پس از پایان تغییرات، آنها را ذخیره کنید.
Asked Nov 18, 2025 9:55 PM

How do I get back my disabled Instagram account

To recover a disabled Instagram account, you need to follow the instructions provided when you attempt to log in. A message will indicate that your account is disabled, along with a link to appeal the decision. Fill out the form and provide the necessary information. Instagram will review your request and inform you of their decision through the email associated with your account. Make sure to check your email folders, including spam, for any correspondence from Instagram.
Asked Nov 15, 2025 10:57 PM

I forgot my password and I don’t have access to my old phone number

If you forgot your password and no longer have access to your old phone number, you can try to reset your password using your email address or your linked Facebook account if you have one. Follow the steps on the Instagram login page by selecting "Forgot password?" and provide your email address or username to receive a password reset link. If you have trouble accessing the email associated with your account, there may be additional recovery options available during the password reset process.
Asked Nov 7, 2025 7:57 PM

Help me with my Instagram customer service issue

Reporting Issues

How Do I Report a User Bullying or Harassing Me on Instagram?

Instagram is one social media platform that utilizes tools and gives users more control in protecting their accounts from online bullies....

What Can I Do If I Cant Receive a Password Reset Email or Text on Instagram?

Never receiving your password reset is never convenient but you do have the options to either troubleshoot it yourself or with Instagram,...

How do I report a problem on Instagram?

Instagram users may encounter problems while using the platform. To report an issue or seek assistance, follow these steps: Visit Instagram.com,...

Account Management

How Do I Create a Business Page on Instagram?

If you own a business or run a business' social media efforts, you should consider creating an Instagram business page. You can easily...

What Do I Do If I Can't Follow Anyone on Instagram?

Instagram has developed a sophisticated algorithm that limits your likes, comments, and individuals you can follow. The ban is common...

How Can I Get into My Instagram If I Forgot My Password and Email?

This article discusses the various methods for regaining access to your Instagram account after you have lost it. Detailed instructions...

How Do I Delete an Instagram Account Without My Password?

To permanently delete your Instagram account, log in with your credentials, go to Account Ownership and Control, tap Deactivation or...

How do I recover my Instagram account?

If you are having trouble logging into your Instagram account, you can try recovering it by following these steps. If your account...

What do I do if my Instagram account was hacked?

If your Instagram account is hacked, follow these steps promptly to recover and secure it. Visit Instagram’s website, enter your account...

Photo and Content Management

How Do I Get a Photo of Me Taken Off of Instagram?

If you've found a picture of yourself on Instagram and want it taken down, you can use Instagram's report form to have an investigation...

Why did my Instagram photo disappear?

Instagram users can temporarily deactivate their profiles, causing photos and likes to disappear. To retrieve lost pictures, open the...

User Interaction

How Do I Block a User on Instagram?

If you want to limit the contact a person can have with you on Instagram, you can choose to block their account. There are three ways...

What Do I Do If I Can T Follow Anyone on Instagram?

Instagram is a fun way to keep in touch with family, friends and celebrities, but it can be frustrating to find out you can't follow...
We look to the Instagram issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Instagram issues reported to GetHuman
FAQ Table of Contents

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