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Impactguns.com Customer FAQ

Top Answers & How-to Guides

What is Impactguns.com's Phone Number?

The question we are asked most often is about how to talk to Impactguns.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any restrictions on purchasing firearms or ammunition?

Yes, there are several restrictions on purchasing firearms and ammunition that vary by state and federal law in the United States. Certain individuals are prohibited from purchasing firearms and ammunition under federal law. This includes individuals with felony convictions, those who have been adjudicated as mentally defective, individuals subject to domestic violence restraining orders, and some others. Each state may have its own additional restrictions that could affect purchasing eligibility. For example, some states may impose waiting periods or additional background checks beyond the federal requirements. Amid these regulations, there can also be limitations on specific types of firearms, such as assault weapons and high-capacity magazines. Some states have enacted stricter laws regulating these items, along with laws relating to ammunition sales. These laws can also include regulations about the types of firearms that can be sold and the locations where transactions can occur. For the most accurate and comprehensive information regarding firearms and ammunition purchasing restrictions in your state, it is advisable to consult local laws or visit the relevant sections on Impactguns.com, as they often provide detailed information related to gun sales and any applicable restrictions....
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Payment Information

What forms of payment do you accept?

Impactguns.com typically accepts several forms of payment to provide convenience for its customers. The accepted payment methods often Another common payment method is financing options, which may be available for larger purchases. It is important to note that the specific payment options can vary, so the best way to obtain accurate and current information about payment methods is to visit the web page of Impactguns.com. There, you can find detailed information about accepted payment methods and any additional financing options that may be available. By checking the official site, customers can ensure they have the latest information regarding payment acceptance....

Do you offer any discounts or promotions?

Impact Guns frequently provides discounts and promotions on a variety of products to enhance the shopping experience for their customers....

Shipping Questions

Do you ship to my location?

Impactguns.com offers a variety of shipping options to different locations, but shipping availability can vary based on factors such...

How long does shipping take?

Shipping times for orders placed through Impactguns.com can vary based on several factors. Generally, customers can expect their orders It is important to note that during high-demand periods, such as holidays or promotional sales, shipping times may be longer than usual. Additionally, factors such as weather conditions and carrier delays can also affect delivery times. To get the most accurate estimate of shipping times for specific orders, customers may want to refer to the shipping information provided on the current web page. This may include details about available shipping methods, estimated delivery times, and any relevant updates regarding delays. Overall, Impactguns.com aims to ensure that customers receive their orders as efficiently as possible....

Can I track my order?

Yes, customers can track their orders from Impactguns.com once they have been shipped. Typically, an email confirmation is sent to...

Are firearms available for international shipping?

Impactguns.com primarily focuses on retail sales within the United States and adheres strictly to the regulations and laws that govern As it stands, Impactguns.com does not provide international shipping for firearms to ensure compliance with these laws. Customers are encouraged to thoroughly review both United States regulations regarding firearms exports as well as the import laws of any foreign country they may be considering for delivery. It is crucial to note that firearms may be categorized differently depending on the jurisdiction, and not all firearms may be legally permitted for international shipment. For specific inquiries regarding products, shipping policies, or any other related questions, the best resource would be the official web page of Impactguns.com. There, individuals can find comprehensive information related to purchasing and shipping firearms. It is advisable to consult the relevant legal authorities or a legal expert if there are any uncertainties regarding international firearm transactions....

Return and Warranty

What is your return policy?

Impactguns.com has a specific return policy designed to ensure customer satisfaction while maintaining operational efficiency. Generally, When initiating a return, customers typically need to include proof of purchase and may be required to fill out a return authorization form. It is important that the items being returned are complete, and any associated manuals, accessories, or warranties are included as well. The specifics regarding the return timeframe, restocking fees, and any variations for different types of merchandise can be found on the website of Impactguns.com. For the most accurate and up-to-date information, it is advisable to refer directly to the relevant section of their website, where detailed information regarding the return process and related policies can be located....

Do you offer a warranty on your products?

Impactguns.com typically provides warranties on many of their products, but the specifics can vary based on the brand and type of item...

Order Modifications

Can I modify my order after it has been placed?

Once an order has been placed on Impactguns.com, the ability to modify it depends on several factors, including the status of the order. For those wishing to change an order after placement, it is advisable to check the order status through the website. In many cases, adjustments can be made within a specified time frame. Customers should refer to the current web page for clear guidelines regarding order modifications and any related policies. If there is a particular modification in mind, it is best to act quickly. Each situation can be different, and understanding the specific circumstances surrounding the order can help clarify what changes may be possible. Always review the relevant policies on the website to ensure you have the most accurate and up-to-date information....

What if the product I want is out of stock?

When a product is out of stock on Impactguns.com, it can be somewhat disappointing, especially if it is something you need or desire. Another option is to sign up for notifications if the site offers that feature. This way, you may receive an alert when the product you are interested in is back in stock. Additionally, you might want to explore similar items on the website. Impactguns.com typically carries a diverse range of products, and you may find an alternative that meets your requirements. If you have specific questions regarding replenishment timelines or inventory inquiries, looking on the website may provide additional information or contact options. Staying informed through the website will ensure that you are aware of the latest stock and availability of the products you want....

Firearm Regulations

What is your process for firearm transfers?

Impactguns.com has a clear and straightforward process for firearm transfers, which is essential for both buyers and sellers. When Once an FFL dealer is selected, the buyer usually needs to complete a Form 4473, which is the Firearms Transaction Record. This form is crucial as it records the details of the transaction and is necessary for compliance with federal regulations. The next phase involves sending the firearm to the designated FFL dealer. The seller generally must ship the firearm in compliance with both federal laws and the policies of the carrier used for shipping. After the transfer is initiated and the firearm arrives at the FFL dealer, the dealer will notify the buyer of its arrival. The buyer will then visit the FFL dealer to complete the required paperwork and undergo background checks, as mandated by law. Once the checks are passed, the buyer can take possession of the firearm. It is advisable to check the current web page of Impactguns.com for specific details on transfer procedures, as policies may vary based on state regulations and updates to federal laws....

Are there any restrictions on purchasing firearms or ammunition?

Yes, there are several restrictions on purchasing firearms and ammunition that vary by state and federal law in the United States. Certain individuals are prohibited from purchasing firearms and ammunition under federal law. This includes individuals with felony convictions, those who have been adjudicated as mentally defective, individuals subject to domestic violence restraining orders, and some others. Each state may have its own additional restrictions that could affect purchasing eligibility. For example, some states may impose waiting periods or additional background checks beyond the federal requirements. Amid these regulations, there can also be limitations on specific types of firearms, such as assault weapons and high-capacity magazines. Some states have enacted stricter laws regulating these items, along with laws relating to ammunition sales. These laws can also include regulations about the types of firearms that can be sold and the locations where transactions can occur. For the most accurate and comprehensive information regarding firearms and ammunition purchasing restrictions in your state, it is advisable to consult local laws or visit the relevant sections on Impactguns.com, as they often provide detailed information related to gun sales and any applicable restrictions....

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