What should I do if my power goes out during a storm?

If your power goes out during a storm, the first thing to do is to ensure your safety. Stay indoors and avoid using candles for lighting, as they can pose a fire risk. Instead, use flashlights or battery-operated lanterns if available. It is also advisable to avoid opening your refrigerator or freezer unnecessarily to keep food cold for as long as possible. Next, you may want to check your local news or the internet for updates about the storm and potential power restoration times. Many customers report outages through various online platforms, so checking the Illuminating Company's website might provide you with real-time updates regarding service interruptions. If you notice that the power is out in your area, you could consider reporting the outage to the Illuminating Company through their website. This helps them assess the extent of the outages and prioritize repairs. Additionally, it is wise to prepare an emergency kit in advance, containing essential items such as water, non-perishable food, medications, and a battery-operated radio for updates. Lastly, once the storm has passed, exercise caution when moving around outdoors. Be aware of downed power lines, fallen branches, and other hazards in your area. Keeping informed and prepared can make a significant difference during such events. For specific questions or need assistance, you can visit the Illuminating Company website for up-to-date contact information.