How do I report a power outage?

To report a power outage, a customer typically has several options. Most companies, including the Illuminating Company, encourage customers to use their official website or mobile application to report outages. On the website, customers can find a dedicated section for outages, where they can input their information and report the situation easily. Customers may also have the option to call a designated phone number to report an outage. This number is often listed on bills or can be found on the company's official website. It is important to have details such as the address and any specific information about the outage handy, as this will help the company's technicians address the issue more efficiently. In some cases, the company may provide updates on their website regarding widespread outages or restoration efforts, so checking there can be beneficial. Customers are encouraged to stay informed and to report outages as promptly as possible to facilitate timely restoration of service. For the most accurate, up-to-date information, visiting the Illuminating Company's current web page is advisable.