What is Icelandair's policy on flight cancellations and delays?
Asked 2 years ago
Icelandair has established policies to address flight cancellations and delays, which are guided by relevant regulations and a commitment to customer service. When it comes to flight cancellations, if a flight is canceled, Icelandair typically informs passengers as soon as possible and offers options for rebooking on the next available flight. Passengers may also have the opportunity to receive a refund for their ticket.
In instances where a flight is delayed, the policies may vary depending on the length of the delay and the circumstances surrounding it. For significant delays, Icelandair routinely provides affected passengers with updates and information regarding the situation. In certain cases, passengers may be entitled to compensation or assistance, such as meals or accommodation, based on how long the delay lasts and the reason behind it.
It is important to note that when delays or cancellations are due to extraordinary circumstances, such as severe weather or other factors outside of the airline's control, compensation may not be available.
Passengers are encouraged to check Icelandair's official website for detailed and up-to-date information regarding their policies on flight cancellations and delays, as well as any compensation entitlements under applicable regulations. This resource can be particularly useful for understanding individual rights and options in the event of travel disruptions.
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