What should I do if I lost an item during my stay?

If a guest has lost an item during their stay at a Hyatt Residence Club property, the best course of action is to follow a few straightforward steps. First, it is advisable for the guest to retrace their steps and check any common areas they visited, such as the pool, lobby, or restaurant. Frequently, items can be found in these communal spaces. Next, the guest should notify the front desk or the concierge as soon as possible. Hyatt Residence Club teams are generally trained to assist with lost and found inquiries and often have a procedure in place to log lost items and help guests locate them. Additionally, guests may consider visiting the official website of Hyatt Residence Club for further information regarding their specific property’s lost and found policies. This can provide useful guidance on additional steps to take or forms to fill out. Remember, items may be turned in after check-out, so checking back can sometimes yield good news later on.