What happens to my points if I close my account?

Asked 3 months ago
If a member decides to close their Hyatt Gold Passport account, it is important to note that any accumulated points will also be forfeited. Once the account is closed, the member will lose access to any unused points, which cannot be redeemed or transferred afterward. Additionally, closing an account may impact a member's eligibility for rewards and benefits associated with the program. Members are encouraged to utilize their points or redeem any rewards prior to closing their account to avoid losing value. For more detailed information regarding account closure policies and any relevant conditions, it would be beneficial to visit the official World of Hyatt website, where members can find the most up-to-date information on these matters.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 21, 2025

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