Hurley Customer FAQ
Top Answers & How-to Guides
What is Hurley's Phone Number?
The question we are asked most often is about how to talk to Hurley customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Products and Offerings
What types of products does Hurley sell?
Hurley offers a diverse range of products that cater to the needs of those who enjoy surfing, skateboarding, and an active lifestyle.
For casual wear, Hurley features a variety of t-shirts, hoodies, and jackets, all designed with a modern aesthetic. Their apparel is often inspired by surf culture, making it both stylish and practical. Furthermore, Hurley produces a selection of footwear, such as sandals and sneakers, that pairs well with their clothing line. Accessories, including hats and bags, are also part of their offerings, making it easy for customers to enjoy a complete Hurley lifestyle. For the most current product information, visiting Hurley’s official website may provide the most up-to-date details and offerings....
Can I find custom options for Hurley products?
Hurley offers a variety of products ranging from boardshorts and swimwear to apparel and accessories. While Hurley is known for its
One way to stay updated on any potential custom offerings or unique collaborations is to frequently visit the official Hurley website, where you can find information about current products and promotions. It is also a good idea to keep an eye on their social media channels for announcements regarding new releases or special editions. For inquiries about specific customization options, checking the customer service section of their website may provide additional insights....
What materials does Hurley use in its products?
Hurley employs a diverse range of materials to create its products, ensuring both performance and style. The majority of Hurley apparel
Hurley activewear often incorporates spandex or elastane, providing a stretchable fit that adapts to movement, making it suitable for various activities, whether on land or in water. The brand also invests in quality craftsmanship, ensuring that stitching and finishes enhance the overall functionality of each item.
For specific details about a particular product or material, visiting the Hurley website may provide further insights. It is always worth checking product descriptions to understand the exact materials used in each item, as they may vary across different collections....
Sizing and Care
How do I figure out my size for Hurley clothing?
Finding the right size for Hurley clothing is an important step to ensure a great fit and comfortable wear. Hurley provides a size
For tops, measure around the fullest part of your chest and make sure the measuring tape is level all the way around. For bottoms, measure around your natural waistline, which is typically located above the belly button where your torso narrows, and for length, measure from the top of your inner thigh down to your ankle. It is also helpful to check the specific sizing information for the style of clothing you are interested in, as sizing can vary slightly between different types of apparel, such as t-shirts, boardshorts, or jackets.
If you are in between sizes, it may be advisable to select the larger size to ensure comfort, especially if you prefer a looser fit. Additionally, for further assistance, visiting the sizing section on hurley.com can provide detailed guidelines for specific items or styles....
How can I maintain and care for my Hurley gear?
Maintaining and caring for Hurley gear is essential to ensure its longevity and performance. One of the most important aspects of care
For surfwear, keeping them clean after use is crucial, especially after exposure to saltwater or chlorine. Rinsing swimwear in fresh water after each use will help remove any residues that could cause damage over time. When drying Hurley gear, air drying is often the best option to prevent shrinkage and preserve fabric quality. Hanging clothes or laying them flat to dry will reduce the risk of damage from heat.
Additionally, storing Hurley clothing properly can make a difference in its lifespan. It is a good practice to keep items in a cool, dry place and avoid direct sunlight, which can fade colors. If specific gear is designed for water sports, ensuring that it is completely dry before storage will help prevent mildew.
Finally, it is worth exploring the current Hurley website for any specific care recommendations or products that may enhance the performance and upkeep of Hurley apparel....
Policies and Programs
What is Hurley's return and exchange policy?
Hurley's return and exchange policy allows customers to return or exchange items within a specific time frame. Generally, most unworn,
For online purchases, customers are encouraged to initiate the return process by visiting the ordered section on Hurley's website. This process usually involves filling out a return form, which will include instructions on how to package and send back the items.
It is important to note that certain items, such as swimwear and underwear, may have stricter return policies due to hygiene reasons. Exchanges can often be made for the same item in a different size or color, or for a different item altogether, depending on stock availability.
For the most accurate and up-to-date information regarding Hurley's return and exchange policy, it is advisable to refer to the current Hurley website, where detailed guidelines and contact information can typically be found....
Does Hurley participate in any sustainability initiatives?
Hurley is dedicated to promoting sustainability and has implemented various initiatives to minimize its environmental impact. The brand
Additionally, Hurley has promoted awareness around ocean conservation, as the surf lifestyle inherently connects to the health of the oceans. They have engaged in partnerships with various organizations focused on protecting marine environments and have supported initiatives aimed at reducing waste in coastal areas. This commitment not only extends to their manufacturing processes but also encompasses community engagement, where they often encourage customers to participate in beach clean-ups and other activities that promote environmental awareness.
Furthermore, Hurley consistently seeks to enhance the transparency of its supply chain, ensuring that partners adhere to ethical and environmentally friendly practices. For the most up-to-date information on Hurley’s sustainability initiatives and how they are progressing, it may be helpful to check their current web page or social media platforms for details and updates on these important efforts....
What is Hurley's warranty policy on apparel?
Hurley is committed to providing high-quality apparel and stands behind its products. While Hurley does not have a specific, universally
It is important to note that warranties do not usually apply to normal wear and tear, damage caused by improper care, or other mishandling of the products. For the most accurate and detailed information, it is advisable to check the specific warranty policy associated with an individual product before making a purchase. Additionally, customers can find information about returns, exchanges, and warranty claims on the current Hurley website or the product's own labels and tags. Always refer to the associated documentation when evaluating a specific item....
Customer Engagement
How can I stay updated on Hurley promotions and events?
Staying updated on promotions and events related to Hurley is quite straightforward. One of the best ways to keep informed is by visiting
In addition to the website, following Hurley on social media platforms can also be beneficial. They frequently post updates on Facebook, Instagram, and Twitter about upcoming events, collaborations, and exclusive offers. Subscribing to their newsletter can provide direct information to your email, ensuring you do not miss out on any promotions or special announcements.
Another option is to join community forums or discussion boards where enthusiasts and fans of Hurley share information and experiences related to the brand's activities. By exploring these resources, individuals can remain well-informed about the latest happenings and opportunities associated with Hurley....
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