How can I appeal a denied claim?

Asked 5 months ago
To appeal a denied claim with Humana Medicare Claims, an individual should follow a structured process to ensure that their appeal is handled effectively. First, it is important to carefully review the explanation of benefits provided by Humana after the claim was denied. This document outlines the reasons for the denial, and understanding these reasons is crucial for constructing a compelling appeal. Next, the individual should gather any additional documentation that supports their case. This may include medical records, bills from healthcare providers, and any other relevant information that can help clarify the necessity of the services received. Once the necessary information is compiled, the individual should write an appeal letter. This letter should clearly state the reasons why the claim should be reconsidered, referencing the specific policy details and any supporting evidence. It is advisable to be polite yet assertive in the appeal letter, making sure to include all pertinent details such as the claim number, date of service, and a direct request for the claim to be re-evaluated. After the letter is ready, it should be submitted according to the instructions provided in the explanation of benefits. Typically, this can be done by mail or possibly online through the Humana member portal. Finally, it is wise to keep a copy of the appeal letter and all supporting documents for personal records. This way, if further clarification is needed, the individual will have all their information readily available. For the most current contact information or specific submission guidelines, it may be helpful to visit the official Humana website.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 18, 2025

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