What is the return policy?

Asked 2 years ago
The return policy of Home Shopping Network is designed to provide customers with flexibility and satisfaction regarding their purchases. Generally, items can be returned within thirty days of delivery for a refund. It is essential to keep in mind that the products must be in their original condition, which usually means they should be unused, undamaged, and in the original packaging, complete with all accessories and documentation. Some specific items may have different return policies. For instance, electronics, beauty products, or items that have been personalized may come with restrictions or a shorter return window. It is advisable to check the details on the product page regarding any unique return instructions pertinent to specific items. Customers are usually responsible for the shipping costs associated with returning a product unless the return is due to an error on the part of HSN, such as receiving the wrong item or a defective product. To facilitate the return process, HSN often provides a return label, which can simplify the logistics of sending an item back. For precise information, including updates to the policy and specific return instructions, checking the HSN website directly is recommended, as it provides the most current and comprehensive details. This ensures that customers have access to any additional terms and conditions that may apply to their purchases.
Christian Allen is the editor / author responsible for this content.
Answered Jul 23, 2025

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