What happens if I'm not home to receive my delivery?

Asked 2 years ago
If a recipient is not at home to receive a delivery from Home Delivery Network (UK), the company typically has established protocols to manage such situations. Generally, the delivery driver will attempt to deliver the parcel to the specified address. If no one is present to accept the delivery, the driver may leave a card or notification at the door. This card often includes instructions on how to proceed, which may involve rescheduling the delivery or directing the recipient to pick up the parcel from a nearby depot or collection point. In some cases, the driver may also leave the package in a safe location if it is deemed secure to do so and if the recipient has provided prior consent for such arrangements. Customers should be aware that policies may vary based on the type of delivery service chosen and the specific instructions provided at the time of placing the order. To better understand how Home Delivery Network handles missed deliveries in your situation, it is advisable to check their website. Here, you will find detailed information regarding delivery options, redelivery arrangements, and collection points, as well as any specific requirements that may apply.
Christian Allen is the editor / author responsible for this content.
Answered Aug 2, 2025

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