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Holiday Inn Express Customer FAQ

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What is Holiday Inn Express's Phone Number?

The question we are asked most often is about how to talk to Holiday Inn Express customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What amenities are included in the rooms?

Holiday Inn Express offers a range of amenities designed to provide comfort and convenience for guests during their stay. Depending Typically, guests will find complimentary wireless internet access, allowing for easy connectivity for both personal and business use. In-room entertainment is often facilitated by flat-screen televisions with cable channels, enabling guests to relax and unwind after a long day. Each room is generally equipped with a workspace, which may include a desk and ergonomic chair to accommodate business travelers requiring a comfortable place to work. Holiday Inn Express also emphasizes a good night's sleep for its guests, commonly featuring comfortable beds with high-quality linens. Many locations include mini-refrigerators and microwaves, providing added convenience for storing snacks and preparing light meals. Additionally, a coffee maker is usually available in the room, along with complimentary coffee and tea. Bathroom amenities typically include free toiletries and a hairdryer. Furthermore, the hotel chain often offers a complimentary breakfast, which features a variety of options, including hot and cold items, to start the day off right. For specific details about the amenities provided at a particular Holiday Inn Express location, guests may wish to consult the official webpage for that property....
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Contact Holiday Inn Express customer service

Recent Holiday Inn Express Customer Questions

How to contact holiday inn corporate

We're sorry, but we can't provide the contact details for Holiday Inn Express's Corporate offices directly. However, there is a link to the most up-to-date contact information right here on this page that you are viewing at the moment which should provide the information you need. Just look for the "Contact Us" section.
Asked May 8, 2024 2:03 AM

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Check-in and Check-out

What is the check-in and check-out time at Holiday Inn Express?

At Holiday Inn Express, the standard check-in time is typically set at 3:00 PM, while check-out time is generally at 11:00 AM. These...
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Can I request a late check-out at Holiday Inn Express?

Yes, guests at Holiday Inn Express can often request a late check-out. However, this is typically subject to availability and may vary...
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Amenities and Services

Is breakfast included in the room rate?

Holiday Inn Express typically includes a complimentary breakfast as part of the room rate. This breakfast is designed to provide guests While most Holiday Inn Express hotels do provide this complimentary breakfast, there may be exceptions at certain locations, particularly those that operate under different brands or have specific service models. For the most accurate information about breakfast inclusion and offerings at a specific hotel, it may be beneficial to visit the Holiday Inn Express website or review the hotel's details on the reservation confirmation page....
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Do Holiday Inn Express hotels have Wi-Fi?

Yes, Holiday Inn Express hotels provide complimentary Wi-Fi access for guests. This service is typically available throughout the hotel,...
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Are there any fitness facilities available?

Many Holiday Inn Express locations offer fitness facilities to help guests maintain their exercise routines while traveling. The amenities...
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Is parking available at Holiday Inn Express hotels?

Parking availability at Holiday Inn Express hotels can vary by location. Many Holiday Inn Express properties offer on-site parking...
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Do Holiday Inn Express hotels offer room service?

Holiday Inn Express hotels typically do not offer traditional room service like some higher-end hotels. Instead, these hotels focus...
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What amenities are included in the rooms?

Holiday Inn Express offers a range of amenities designed to provide comfort and convenience for guests during their stay. Depending Typically, guests will find complimentary wireless internet access, allowing for easy connectivity for both personal and business use. In-room entertainment is often facilitated by flat-screen televisions with cable channels, enabling guests to relax and unwind after a long day. Each room is generally equipped with a workspace, which may include a desk and ergonomic chair to accommodate business travelers requiring a comfortable place to work. Holiday Inn Express also emphasizes a good night's sleep for its guests, commonly featuring comfortable beds with high-quality linens. Many locations include mini-refrigerators and microwaves, providing added convenience for storing snacks and preparing light meals. Additionally, a coffee maker is usually available in the room, along with complimentary coffee and tea. Bathroom amenities typically include free toiletries and a hairdryer. Furthermore, the hotel chain often offers a complimentary breakfast, which features a variety of options, including hot and cold items, to start the day off right. For specific details about the amenities provided at a particular Holiday Inn Express location, guests may wish to consult the official webpage for that property....
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Policies and Regulations

Do Holiday Inn Express hotels allow pets?

Holiday Inn Express hotels have a pet policy that varies by location. Some hotels in the Holiday Inn Express chain are pet-friendly...
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What is the cancellation policy for reservations?

The cancellation policy for reservations at Holiday Inn Express can vary depending on factors such as the specific rate you have chosen, It is always advisable for guests to review the cancellation policy associated with their specific reservation at the time of booking. This information can typically be found during the booking process, on the confirmation email, or by checking the hotel’s website. For more details regarding a particular reservation or to inquire about specific policies for different rates, it would be wise to refer to the current web page for Holiday Inn Express. This will provide the most accurate and up-to-date information regarding their cancellation policies and any associated fees....
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Is smoking allowed in Holiday Inn Express hotels?

Smoking policies at Holiday Inn Express hotels vary by location, as each hotel may implement its own rules regarding smoking. Generally,...
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Transportation and Events

Are there any meeting or event spaces available?

Many Holiday Inn Express locations offer meeting and event spaces to accommodate a variety of gatherings, such as business meetings, It is important to note that the availability of meeting spaces and their features may differ from one Holiday Inn Express to another. Therefore, it is advisable for individuals considering these facilities to look at the particular hotel’s page on the IHG website. This page typically provides detailed information regarding the space available for meetings or events, along with additional services that may be offered, such as catering or support staff. If someone has a specific Holiday Inn Express location in mind, checking the website will be beneficial for obtaining the most accurate and current information regarding meeting and event spaces....
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Do Holiday Inn Express hotels offer shuttle services?

Many Holiday Inn Express locations do offer shuttle services, but it can vary by individual property. Generally, these hotels aim to...
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Are there family-friendly services available at Holiday Inn Express?

Holiday Inn Express offers a range of family-friendly services and amenities designed to create a comfortable and enjoyable stay for In addition to comfortable accommodations, Holiday Inn Express typically includes complimentary breakfast options, which can be a great convenience for families. Breakfast often features a variety of choices, including hot and cold items, ensuring that both adults and children can find something to enjoy. Many properties also have leisure facilities, such as swimming pools, which can be a fun way for families to relax and unwind after a day of exploring. Certain locations may offer family-focused activities or partnerships with local attractions, providing guests with additional entertainment options during their stay. It is advisable to check the specific amenities available at the desired location, as offerings can vary. The current web page may provide more detailed information about services tailored to families at particular Holiday Inn Express locations....
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Discounts and Rewards

Are there any discounts or rewards programs available?

Holiday Inn Express offers several discounts and rewards programs designed to enhance the experience of guests and provide value for In addition to the IHG Rewards program, Holiday Inn Express often provides various promotional rates such as advance purchase discounts, government and military rates, and seasonal promotions that may be available at certain locations. Amenities like complimentary breakfast and Wi-Fi are also standard, adding extra value for guests. For the most current information regarding specific discounts, rewards, and promotions, it is advisable to check the official Holiday Inn Express website. This site will provide the latest offers and details on how to enroll in the rewards program. Being informed about current promotions can help guests make the most of their travel experience at Holiday Inn Express hotels....
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Are there any loyalty programs offered by Holiday Inn Express?

Yes, Holiday Inn Express participates in IHG Rewards, which is the loyalty program offered by InterContinental Hotels Group. This program There are different tiers within the IHG Rewards program, allowing members to progress and unlock additional benefits as they accrue points and complete stays. These benefits may include things like priority check-in, complimentary room upgrades, and access to exclusive promotional offers. Joining the IHG Rewards program is simple and can usually be done online through the official IHG website. It is always a good idea for guests to review the current program terms and benefits, as they can change periodically. For those interested in the specific details regarding point accumulation, redemption options, and any promotional offerings that may be available, it is advisable to check the current IHG website. They often provide the most accurate and up-to-date information regarding their loyalty program and other promotions....
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