What is your exchange policy?

Hocks.com has a customer-friendly exchange policy that aims to provide a hassle-free experience for its buyers. If you purchase an item and find that it does not meet your expectations, you may be eligible for an exchange. Typically, products must be returned within a specified time frame, usually ranging from 30 to 60 days after the original purchase date. Items should be in their original condition, unworn, and in the original packaging, along with any accompanying accessories or tags. To initiate an exchange, you would generally need to begin by visiting the appropriate section of the Hocks.com website where you can find details on how to proceed. This section usually contains information regarding the steps required to return the item and the necessary documentation or labels that need to be included with the return shipment. Customers are usually responsible for shipping costs associated with returning the item, but the specifics may vary depending on the circumstances. It is advisable to carefully review the exchange policy on the Hocks.com website to ensure you understand the guidelines and requirements. If you have any questions regarding your specific situation, the website may also provide additional contact information to assist further.