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Hickey Freeman Customer FAQ

Top Answers & How-to Guides

What is Hickey Freeman's Phone Number?

The question we are asked most often is about how to talk to Hickey Freeman customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What sizing options are available for Hickey Freeman products?

Hickey Freeman offers a range of sizing options to accommodate different body types and preferences. Generally, their sizing includes For dress shirts, Hickey Freeman usually provides sizes ranging from 14.5 to 20 in neck measurements, accompanied by various sleeve lengths to perfect the fit. Additionally, there are often options for tailored and classic cuts, which can further enhance the fit and appearance of the clothing. The brand is known for its commitment to quality craftsmanship, which includes attention to sizing and fit. For the most accurate sizing details, including any recent additions to their sizing chart, it is always a good idea to refer to the official Hickey Freeman website....
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Company History

What is the history of Hickey Freeman?

Hickey Freeman has a rich history that dates back to 1899, when it was established in Rochester, New York. The brand was founded by Throughout the early 20th century, Hickey Freeman developed a reputation for producing elegant, well-constructed suits, which garnered attention from affluent customers. The brand's commitment to quality allowed it to expand significantly over the decades. In the 1940s, Hickey Freeman made a notable impact by introducing the "Hickey Freeman Yale," a suit line that became highly popular among Ivy League students and professionals alike. This further solidified the brand's presence in the upscale menswear market. The company has adapted to changing fashion trends over the years, incorporating modern styles while retaining its classic roots. Hickey Freeman suits are known for their luxurious fabrics, meticulous handcrafting, and timeless designs, which have positioned the brand as a symbol of American sophistication and elegance. Today, Hickey Freeman operates as part of a larger fashion group, continuing to honor its heritage and commitment to exceptional tailoring. The brand remains a favorite among discerning gentlemen who appreciate fine craftsmanship and style. Collectively, Hickey Freeman’s longstanding tradition reflects the evolution of American fashion while staying true to its foundational principles of quality and elegance. For more information about the brand's journey, it may be helpful to explore their current website....

What is the difference between Hickey Freeman and other brands?

Hickey Freeman distinguishes itself from other clothing brands through its long-standing commitment to craftsmanship, quality materials, Unlike many contemporary brands that prioritize fashion trends, Hickey Freeman focuses on classic styles that transcend seasons. This approach allows customers to invest in pieces that remain relevant and stylish over the years. In addition, Hickey Freeman offers customization options, allowing individuals to create bespoke suits tailored specifically to their measurements and preferences, further setting them apart from mass-market offerings. Furthermore, Hickey Freeman maintains a dedication to American manufacturing, with many of their products made in the United States. This commitment not only supports local economies but also ensures higher quality control standards. Overall, customers who choose Hickey Freeman can expect unparalleled attention to detail and a longstanding legacy of excellence in menswear, making it a distinguished choice in the fashion industry....

Where are Hickey Freeman products made?

Hickey Freeman has a rich heritage that emphasizes quality craftsmanship and dedication to fine tailoring. Traditionally, Hickey Freeman While Hickey Freeman is known for its exceptional suits and clothing made in the U.S., it is important to note that some product lines may include items manufactured in other countries. For the most current and specific information regarding the origin of particular products, the Hickey Freeman website can be a valuable resource, as it often provides detailed information about manufacturing practices and locations....

Customer Service

What is the return policy for Hickey Freeman?

Hickey Freeman has a return policy that allows customers to return items purchased through their official website or authorized retailers It is important for customers to keep their receipts or proof of purchase, as this documentation may be required to process the return. Additionally, customers should ensure that they follow the specific return shipping instructions provided at the time of purchase, which may vary based on the method of purchase. Hickey Freeman understands that their customers value quality and satisfaction, so they strive to make the return process as smooth as possible. For the most current and detailed information regarding their return policy, it is a good idea to visit the official Hickey Freeman website, where you can find the latest guidelines and instructions. This will ensure that you have the most accurate information regarding returns and exchanges....

Can I customize my Hickey Freeman suit?

Hickey Freeman offers a range of customization options for their suits to cater to individual preferences and enhance the fit and style. While customization is available, the exact options may vary depending on the collection or retailer, so it is advisable to check the current web page for the most up-to-date information and specific offerings. This way, individuals can explore all available customization options and make an informed decision based on their preferences. Such personalized suits can provide a perfect combination of style and fit, embodying the essence of Hickey Freeman....

Do you offer alterations for Hickey Freeman clothing?

Hickey Freeman garments are renowned for their craftsmanship and tailored fit, which plays a significant role in their overall quality....

What payment methods are accepted on the Hickey Freeman website?

Hickey Freeman typically accepts a variety of payment methods to provide convenience for its customers. Commonly accepted payment options...

Are Hickey Freeman products available internationally?

Hickey Freeman products are primarily distributed within the United States, but their availability may extend to select international...

Does Hickey Freeman offer gift cards?

Hickey Freeman does not currently offer gift cards for purchase. The brand is more focused on providing high-quality men's clothing...

What is the warranty on Hickey Freeman products?

Hickey Freeman offers a warranty that reflects the brand's commitment to quality and craftsmanship. Typically, their products are designed...

Product Information

What is the care instruction for Hickey Freeman products?

Hickey Freeman products are designed with an emphasis on quality and craftsmanship, and proper care is essential for maintaining their When it comes to trousers, follow the same dry cleaning guideline, while also paying attention to the specific fabric type. For garments made of wool, it is generally recommended to hang them on quality wooden hangers to maintain their shape. Shirts can often be machine washed, but it is essential to check the care label for specific instructions regarding temperature and drying methods. For all Hickey Freeman items, always refer to the care label inside the garment for the most accurate and specific instructions. It may also be helpful to visit the official website for further details or updates on care recommendations....

Do you provide custom packaging for your products?

Hickey Freeman does focus on quality and presentation in its product offerings, and custom packaging can enhance the overall customer Typically, the brand aims to reflect its commitment to luxury and craftsmanship in the way its products are presented. For information regarding custom packaging options, including availability and potential personalization, it may be best to look on Hickey Freeman's current web page. There, customers can often find detailed information about their products and any special services offered. This direct source will provide insights relevant to individual preferences and requirements....

What sizing options are available for Hickey Freeman products?

Hickey Freeman offers a range of sizing options to accommodate different body types and preferences. Generally, their sizing includes For dress shirts, Hickey Freeman usually provides sizes ranging from 14.5 to 20 in neck measurements, accompanied by various sleeve lengths to perfect the fit. Additionally, there are often options for tailored and classic cuts, which can further enhance the fit and appearance of the clothing. The brand is known for its commitment to quality craftsmanship, which includes attention to sizing and fit. For the most accurate sizing details, including any recent additions to their sizing chart, it is always a good idea to refer to the official Hickey Freeman website....

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