What is your cancellation policy?

Asked 2 years ago
Hertz Furniture has a cancellation policy that varies depending on the type of order and the specific products involved. Generally, for standard orders, customers may find that they can cancel their order within a specific timeframe without incurring any fees. However, once the items have been shipped or delivered, the cancellation terms may change, and customers may be subject to restocking fees or other charges depending on the state of the order. For customized furniture or special orders, cancellation policies may be more restrictive, as these items are often made specifically for the customer. It is always advisable to review the specific terms associated with an order at the time of purchase. For the most accurate and detailed information regarding the cancellation policy, customers are encouraged to check the current Hertz Furniture webpage where specific guidelines and contact information are provided for any inquiries.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 21, 2025

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