Can I return or exchange an item?

Asked 2 years ago
Hertzfurniture.com typically has a return and exchange policy in place to accommodate customers who may need to change their minds about their purchases or require different items. Generally, items purchased from Hertz Furniture should be eligible for return or exchange within a specified period from the date of delivery. It is important to keep the items in their original condition and packaging to qualify for a return or exchange. Some exceptions may apply, particularly for custom or special order items, which may not be eligible for return. Customers should ideally review the specific return policy details as they can vary based on the item, the conditions under which it was purchased, and the specific terms and guidelines established by Hertz Furniture. For any questions regarding eligibility, time frames, and the process involved in returning or exchanging items, individuals are strongly encouraged to check the returns and exchanges section on the Hertzfurniture.com website. This section will offer the most current and relevant information, including instructions on how to proceed and any requirements that need to be met for a successful return or exchange. This way, customers can ensure they are fully informed about their options.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 21, 2025

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