What is the policy on fuel charges for rentals?

Asked 6 months ago
Hertz has a clear and straightforward policy regarding fuel charges for its rental vehicles. When renting a vehicle, customers typically have the option to choose from a few different fuel policies, allowing them to select the option that best fits their needs. One common option is the "Full to Full" policy. Under this policy, customers receive the rental car with a full tank of fuel and are expected to return it with a full tank as well. If the vehicle is returned without a full tank, Hertz will charge the customer for the fuel required to fill the tank, often at a rate higher than what customers would pay at a gas station. This means it can be more economical for customers to refill the tank themselves before returning the vehicle. Another option might be the "Prepaid Fuel" policy. In this case, customers can choose to pay for a full tank of fuel at the beginning of the rental. This option might be convenient for those who prefer not to stop for fuel before returning the vehicle. However, customers should be aware that they will not receive any credit for unused fuel if the car is returned with any remaining fuel in the tank. It is recommended for customers to check Hertz's current website for detailed information on fuel policies, as these can vary by location and vehicle type. Understanding the fuel policy in advance can help customers avoid unexpected charges and enjoy a smoother rental experience.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jun 15, 2025

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