Updated

HarperCollins Customer FAQ

Top Answers & How-to Guides

What is HarperCollins's Phone Number?

The question we are asked most often is about how to talk to HarperCollins customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What partnerships does HarperCollins have with other organizations?

HarperCollins has established various partnerships over the years to enhance its reach and impact in the publishing industry. One notable In addition, HarperCollins frequently partners with libraries and nonprofit organizations focused on promoting reading and literacy initiatives. These collaborations often include events, book donations, and community outreach efforts that align with their mission to make books accessible to everyone. Furthermore, HarperCollins collaborates with authors, agents, and illustrators to create unique publishing opportunities, ensuring diverse voices and stories reach the market. While specific partnerships may evolve, you may find the most current information on collaborations by visiting the official HarperCollins website, where they often highlight their initiatives and community involvement....
Ask any question you have about HarperCollins customer service, get an answer now.

Purchasing & Orders

Can I purchase eBooks directly from HarperCollins?

HarperCollins does not sell eBooks directly from its website. However, readers can easily find HarperCollins eBook titles available When purchasing eBooks, it is important to ensure that the retailer you choose is compatible with your preferred eReader or device, as this can affect how you access and read your purchased titles. Many retailers offer applications that allow for easy reading on various devices, including tablets, smartphones, and dedicated eReaders. If you are looking for specific titles or recommendations, visiting your chosen eBook retailer will provide you with updated information on available titles published by HarperCollins. For the latest offerings, browsing their catalog through these platforms will yield the most current selection of HarperCollins eBooks....

Do you have a return policy for physical books?

HarperCollins does offer a return policy for physical books, but the specifics can vary based on the retailer from which the books If a customer wishes to return a book, they should typically check with the specific retailer regarding their return procedures. This could involve providing a receipt or proof of purchase. In some cases, certain retailers might have specific requirements for the condition of the book being returned, such as being in new or resalable condition. For directly purchased books from HarperCollins, they may have additional return options that customers should be aware of. Customers are encouraged to read the return policy listed on the retailer's website or the HarperCollins website, where contact details and additional information may be provided. Overall, while HarperCollins supports the return of physical books, it is essential for customers to review the policies of the specific retailer to ensure a smooth return process....

Can I pre-order upcoming book releases from HarperCollins?

Yes, readers can pre-order upcoming book releases from HarperCollins. Many bookstores and online retailers provide the option to pre-order...

Do you offer international shipping for book orders?

HarperCollins does understand the importance of making their books available to readers around the globe. Many retailers and online Additionally, HarperCollins may have specific agreements with certain distributors or retailers in various countries, which could also influence the availability of international shipping for their books. Readers might also find that some titles are available in digital formats, which often do not have the same shipping restrictions as physical books. For the most accurate and updated information, it is beneficial to check the current website or online platform from which one is considering purchasing, as they will have the most relevant details regarding shipping options, costs, and delivery times. Overall, while HarperCollins aims to reach a diverse audience, the specifics regarding the international shipping of book orders depend largely on the chosen retailer....

Are there options for bulk buying HarperCollins titles for schools?

HarperCollins does provide options for bulk purchasing of their titles, which can be particularly beneficial for schools looking to In addition to standard bulk orders, HarperCollins frequently collaborates with various educational organizations and may offer events or initiatives aimed at promoting reading among students. Schools may also explore specific titles that align with curricula or literacy initiatives, allowing educators to provide relevant material that engages students. When schools consider bulk purchasing, it is advisable to check for any ongoing promotions or special collections that might be available at a reduced cost. The website may also offer options for matching specific titles to educational needs or subjects, ensuring that the chosen materials are relevant and valuable for the students. For the most accurate and up-to-date information regarding bulk purchasing options, I recommend visiting the HarperCollins website, where schools can find the latest details and potentially access a contact point for further inquiries. This ensures that the schools receive the assistance they require in navigating the bulk purchase process effectively....

Discounts & Promotions

Are there any discounts or promotions available for HarperCollins books?

HarperCollins is known for occasionally offering discounts and promotions on their books, though specific details can vary over time For the most accurate and current information regarding any ongoing promotions, it is best to check the official HarperCollins website. There, potential purchasers can explore available titles and any associated discounts. It is always a good idea to keep an eye on their website and social media channels for announcements regarding promotional events or limited-time offers. This approach will help ensure you do not miss out on any opportunities to save on HarperCollins books....

Does HarperCollins offer educational discounts for teachers?

HarperCollins Publishers does have various programs and offerings tailored for educators, including the possibility of discounts on Additionally, HarperCollins may partner with educational institutions and organizations, providing discounts or other benefits. For the most current and accurate information, potential customers are encouraged to visit the official HarperCollins website, where they can explore the resources available specifically for educators. The website may contain sections dedicated to educational resources, teacher discounts, and related events. It is always wise to check there for the latest updates and programs available for educators....

Does HarperCollins have a loyalty program for frequent readers?

HarperCollins does not currently offer a specific loyalty program for frequent readers. However, they actively engage with their readers Additionally, while there may not be a formal loyalty program, readers can benefit from promotions that various retailers might offer, such as discounts, rewards, or early access to new books. It is worth checking the current HarperCollins website or the websites of major booksellers for any ongoing promotions or initiatives that may serve as a substitute for a traditional loyalty program. This way, readers can ensure they are taking full advantage of what is available to them as avid fans of the publisher's work....

Resources & Tools

Does HarperCollins offer book club resources or guides?

HarperCollins does indeed provide various resources and guides for book clubs, making it easier for readers to engage with their selections The resources can typically be found on the specific book’s page on the HarperCollins website, where there may be links to downloadable guides or additional materials. These guides are created to facilitate discussions and provide insights that can enrich the readers’ understanding and enjoyment of the book. For those interested in exploring specific titles, it may be helpful to visit the HarperCollins website directly to find the most up-to-date information on available book club resources and guides. This can help readers make informed decisions and create engaging discussions during their book club meetings....

How can I access HarperCollins' digital library?

To access the digital library of HarperCollins, one must understand that the company provides a variety of digital content, such as One popular option is to check eBook lending services, such as OverDrive or Libby, which many libraries utilize to lend digital copies of books, including those published by HarperCollins. If your local library is partnered with such services, you can borrow eBooks or audiobooks at no cost using your library card. Additionally, users can purchase or download HarperCollins titles from major eBook retailers like Amazon Kindle, Apple Books, Google Play Books, and many others. Once purchased, these titles can typically be accessed on a variety of devices, such as eReaders, tablets, or smartphones, depending on the platform used for purchase. For those seeking specific titles or information on new releases, HarperCollins also maintains a comprehensive website that features their catalog of digital offerings. Exploring their site may reveal helpful resources and links to the partners through which their digital content is available. For more precise assistance or inquiries, it might be beneficial to consult the current web page for relevant contact information....

Does HarperCollins provide resources for aspiring authors?

HarperCollins does indeed offer a variety of resources aimed at supporting aspiring authors. While the specific offerings may fluctuate One common resource is their website, which often features articles and blog posts focused on writing tips, industry insights, and best practices for submitting manuscripts. This content is designed to assist authors in understanding what publishers are looking for, which can significantly enhance their chances of being successful. Additionally, HarperCollins sometimes hosts events such as writing workshops, author talks, and panels that provide aspiring writers with opportunities to learn from established authors and industry professionals. These events can be incredibly beneficial, as they allow writers to gain firsthand knowledge and advice while also building their networks within the literary community. For those interested in understanding the submission process better, HarperCollins frequently provides guidelines on how to submit a manuscript for consideration. These guidelines include information about proper formatting, submission materials, and what to expect after a submission is made. Aspiring authors are encouraged to regularly check HarperCollins' current website for any updates or additional resources that may become available. This can help them stay informed about new opportunities that could aid in their writing journey. Overall, HarperCollins' commitment to fostering new talent is evident through the range of resources typically offered to assist aspiring authors....

Author & Community Support

Can I request a review copy of a book from HarperCollins?

HarperCollins Publishers typically provides review copies of their books to media professionals, established reviewers, and influencers To submit a request, individuals may need to reach out to the public relations department or the relevant marketing team at HarperCollins. It is often necessary to provide details about the reviewer’s platform, audience metrics, and reasons for the request. Since the process may vary by title and specific campaigns, interested individuals should check the HarperCollins website for any submission guidelines or to find contact information. This will ensure that requests are directed to the appropriate department and increase the likelihood of a favorable response....

Are there any ways to support authors published by HarperCollins?

There are several meaningful ways to support authors published by HarperCollins. Firstly, purchasing their books is one of the most Secondly, reviewing their works is incredibly valuable. Sharing your thoughts on platforms such as Goodreads, Amazon, or even your personal blog can help other readers discover the authors and their stories. Positive reviews often encourage more readers to give the books a chance. Additionally, engaging with authors on social media can foster a supportive community. Many authors appreciate hearing from their readers and often share insights about their writing processes, upcoming releases, and personal experiences. Participating in book events, signings, or virtual book clubs can also create an engaging environment that benefits the authors and enriches the reader experience. Lastly, recommending their books to friends, family, or through discussion forums can significantly widen their audience. These actions not only aid individual authors but also contribute to the broader literary community represented by HarperCollins. For additional information, visitors may want to check the current HarperCollins web page for resources related to supporting their authors and staying updated on their latest works....

Can I participate in HarperCollins' book marketing efforts?

HarperCollins often encourages readers and fans to engage with their book marketing efforts in various ways. Many readers can participate HarperCollins sometimes hosts promotional campaigns and contests that allow readers to get involved directly. They may also have street teams or ambassadors who help promote new releases in their communities. Those interested in deeper involvement should keep an eye on the official website or social media channels for any announcements regarding opportunities for reader participation. It is always beneficial to engage with content shared by HarperCollins and to support authors through purchases and recommendations. For further information, checking the HarperCollins website might provide updated details on current campaigns and opportunities for reader involvement....

eBook Content

What type of content is available in HarperCollins eBooks?

HarperCollins eBooks offer a diverse range of content that caters to various reading preferences and interests. The collection includes In addition to popular novels and memoirs, HarperCollins provides a selection of children’s and young adult literature. This includes picture books, chapter books, middle-grade novels, and young adult series that appeal to younger audiences and their families, encouraging a love for reading from an early age. Furthermore, HarperCollins offers many classic literary works, making them easily accessible in digital format. This extensive library is continually being updated with new releases and titles from both established and emerging authors. Readers may also find special editions, enhanced eBooks with multimedia content, and exclusive digital-first releases. To explore the current offerings and find specific eBook titles or authors, it is advisable to visit the HarperCollins website. There, readers can discover the full range of eBooks available for purchase or download....

What are the common formats offered for HarperCollins books?

HarperCollins offers a variety of formats to cater to different readers' preferences. Common formats include hardcover, which provides...

Environmental Initiatives

What initiatives does HarperCollins have for environmental sustainability?

HarperCollins has implemented several initiatives to enhance its commitment to environmental sustainability, recognizing the importance In addition to sourcing sustainable paper, HarperCollins has also adopted eco-friendly printing processes. This includes utilizing soy-based inks and minimizing waste throughout the production cycle. The company has embraced energy-efficient practices in its offices and employs recycling programs to further reduce waste. Moreover, HarperCollins engages in efforts to promote awareness about environmental issues to its readers and the broader community. These initiatives often include publishing books that address sustainability and environmental topics, which help educate readers on critical issues related to climate change and conservation. For detailed information about HarperCollins' specific sustainability initiatives and their impact, the current web page may provide additional insights. This information can be beneficial for those interested in understanding the company's ongoing commitment to environmental responsibility....

What partnerships does HarperCollins have with other organizations?

HarperCollins has established various partnerships over the years to enhance its reach and impact in the publishing industry. One notable In addition, HarperCollins frequently partners with libraries and nonprofit organizations focused on promoting reading and literacy initiatives. These collaborations often include events, book donations, and community outreach efforts that align with their mission to make books accessible to everyone. Furthermore, HarperCollins collaborates with authors, agents, and illustrators to create unique publishing opportunities, ensuring diverse voices and stories reach the market. While specific partnerships may evolve, you may find the most current information on collaborations by visiting the official HarperCollins website, where they often highlight their initiatives and community involvement....

Help me with my HarperCollins customer service issue

Ask any question you have about HarperCollins customer service. We will do our best to get you answers right away.
We look to the HarperCollins issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
HarperCollins issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated