Can I request a specific service professional?

Asked 2 years ago
Handy does offer the option for customers to request a specific professional for a service. When placing an order, customers can choose to select a professional they have previously booked and had a positive experience with. This is particularly useful for individuals who have developed a rapport with a particular service provider or who want to ensure continuity for specific tasks. However, it is important to note that while customers can make requests, the availability of that specific professional is subject to their schedule and existing bookings. Therefore, there is no guarantee that a requested professional will be available at the desired time. If a specific professional is not available, Handy will typically assign another qualified service provider to the job. Customers may have the opportunity to review professional profiles and ratings within the Handy platform, which can help them make informed decisions. For more details, including the latest information on booking practices, it might be beneficial to explore the relevant sections on the Handy website.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 25, 2025

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