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Hancockfabrics.com Customer FAQ

Top Answers & How-to Guides

What is Hancockfabrics.com's Phone Number?

The question we are asked most often is about how to talk to Hancockfabrics.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account on your website?

Creating an account on Hancockfabrics.com is a straightforward process. First, visit the website and look for an option that typically...

Can I cancel or change my order after it has been placed?

Once an order has been placed on Hancockfabrics.com, it is important to act quickly if you wish to cancel or change it. Typically, Hancock Fabrics encourages customers to review their orders carefully before finalizing the purchase. If you find yourself needing to change or cancel your order, checking the current policies on the website can provide clarity on the steps to take and any potential time limits that apply. Typically, if the order has not yet been processed or is still in the queue, customers may have a chance to modify or cancel it. For the most accurate and up-to-date information, it is advisable to visit the page on Hancockfabrics.com that discusses order management. This page will guide you through the options available for modifications or cancellations after placing an order....
Ask any question you have about Hancockfabrics.com customer service, get an answer now.

Account Management

How do I create an account on your website?

Creating an account on Hancockfabrics.com is a straightforward process. First, visit the website and look for an option that typically...

Can I cancel or change my order after it has been placed?

Once an order has been placed on Hancockfabrics.com, it is important to act quickly if you wish to cancel or change it. Typically, Hancock Fabrics encourages customers to review their orders carefully before finalizing the purchase. If you find yourself needing to change or cancel your order, checking the current policies on the website can provide clarity on the steps to take and any potential time limits that apply. Typically, if the order has not yet been processed or is still in the queue, customers may have a chance to modify or cancel it. For the most accurate and up-to-date information, it is advisable to visit the page on Hancockfabrics.com that discusses order management. This page will guide you through the options available for modifications or cancellations after placing an order....

Payment and Discounts

What payment methods do you accept?

Hancockfabrics.com typically accepts a variety of payment methods to provide convenience for its customers. Most commonly, customers...

Do you offer any discounts or promotions?

Hancock Fabrics Online is known for providing various discounts and promotions to its customers. These offers can include seasonal...

Do you offer gift cards?

Hancockfabrics.com does offer gift cards, which can be a wonderful way to treat someone special who enjoys sewing or crafting. Gift...

Are there any exclusions on your coupons or promotions?

Hancockfabrics.com often has specific exclusions related to their coupons and promotions, which can vary from one offer to another. For the most accurate and detailed information regarding any exclusions, it is advisable to read the fine print accompanying each coupon or promotion on the website. This information is commonly detailed in the terms and conditions section when the promotion is advertised. Customers are encouraged to carefully review these guidelines before attempting to use a coupon or redeem a promotion to ensure they are aware of what can be included in their purchases. This way, shoppers can make the best use of available offers and enjoy their crafting and sewing experiences more fully. For further details, it may be helpful to explore the current webpage for the latest updates on coupons and promotions....

Shipping Information

How long does it take for my order to ship?

The shipping time for orders placed on Hancockfabrics.com can vary based on several factors, including the shipping method selected It is essential to review the specific shipping information provided at the time of checkout to get the most accurate estimate for your order. Additionally, any delays in processing, such as during peak shopping seasons or due to unforeseen circumstances, can impact delivery times. For the most current and detailed information, it is advisable to refer to the shipping policy available on the Hancockfabrics.com website, where you will find valuable details about the shipping process and available options....

Do you offer international shipping?

Hancockfabrics.com primarily focuses on serving customers within the United States. While the website provides a wide range of fabrics...

Can I track my order?

Hancockfabrics.com typically provides customers with the ability to track their orders. Once an order is placed, customers usually...

What are the shipping rates for my location?

Shipping rates for Hancockfabrics.com can vary depending on several factors, such as the destination, the weight of the items, and...

Return and Privacy Policies

What is your return policy?

Hancock Fabrics has a return policy that is designed to ensure customer satisfaction while maintaining quality standards. According Certain items, however, may have different return stipulations, particularly those that are clearance, custom, or special order items. Additionally, it is important for customers to retain their receipt or proof of purchase, as this will often be required when initiating a return. In terms of obtaining the most accurate and up-to-date information regarding the return policy, it is advisable to check the current web page of Hancock Fabrics. They often provide detailed descriptions of policies that can change, so reviewing the most recent guidelines will be beneficial. This will also allow customers to understand if there are any specific procedures that need to be followed when returning items....

What is your privacy policy?

Hancockfabrics.com places great importance on the privacy and security of its customers' personal information. While I do not have Moreover, customers can usually find information regarding data protection measures, third-party sharing practices, and the rights that individuals have concerning their personal information. For the most accurate and up-to-date information regarding Hancockfabrics.com’s privacy practices, I recommend checking the privacy policy directly on their website, as it will provide comprehensive details tailored to their operations....

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