What is your warranty policy for instruments and gear?

Asked 2 years ago
Guitar Center has a comprehensive warranty policy that covers a variety of instruments and gear. Generally speaking, new instruments and equipment purchased from Guitar Center come with a manufacturer's warranty that typically ranges from one year to several years, depending on the brand and type of product. This warranty usually covers defects in materials and workmanship, but it is always important for customers to read the specific terms and conditions associated with the product that they have purchased. For items that have been used, Guitar Center offers different types of coverage, including pre-owned gear that may still be under the original manufacturer's warranty. In many cases, Guitar Center also provides a limited return policy where customers can return or exchange products within a certain period after purchase if they are not satisfied, although this does not replace the manufacturer's warranty. It is essential to keep the original receipt or proof of purchase, as this document is often required for warranty claims. Additionally, customers should be aware that warranties may not cover damage caused by misuse, negligence, or improper modifications. For more detailed information on the warranty for specific instruments or gear, customers may wish to check the Guitar Center website, where they can find the latest policy updates and any additional details relevant to their purchases.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 15, 2025

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