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Great-West Financial Customer FAQ

Top Answers & How-to Guides

What is Great-West Financial's Phone Number?

The question we are asked most often is about how to talk to Great-West Financial customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I access my account information online?

Yes, Great-West Financial offers online access for its customers to manage their account information. Through their official website, It is important to note that specific access requirements and available features can vary depending on the type of account the customer holds. For detailed guidance on how to get started, it is beneficial to visit Great-West Financial's current website and navigate to the online account access section. This webpage will provide instructions on account creation and describe the various online services available to customers....

How can I contact customer service for assistance regarding my account?

For assistance regarding your account with Great-West Financial, the most effective way to find the contact information you need is...
Ask any question you have about Great-West Financial customer service, get an answer now.

Financial Products

What types of financial products and services does Great-West Financial offer?

Great-West Financial provides a diverse range of financial products and services designed to help individuals and businesses achieve Life insurance products are another critical offering from Great-West. They provide policies that can help protect the financial future of loved ones in the event of unexpected circumstances. Great-West also provides investment management services, assisting clients in developing investment strategies tailored to their needs. Furthermore, their asset management services are designed for both individual and institutional clients, aiming to optimize investment returns while managing risk. For more specific information on their offerings or available products, it can be beneficial to refer to their current website, where clients can find detailed information about their services and options....

What investment options are available in my retirement plan?

Great-West Financial typically offers a variety of investment options within retirement plans, allowing individuals to tailor their Mutual funds are often a cornerstone of retirement plans, providing investors with a diversified mix of stocks and bonds managed by professional fund managers. Target-date funds provide a convenient option for individuals who prefer a set-it-and-forget-it approach. These funds automatically adjust their asset allocation as the target retirement date approaches, shifting from a growth-oriented investment strategy to a more conservative allocation over time. Collective investment trusts may be available as they are often utilized in retirement plans to offer lower fees and increased transparency. Stable value funds can also be an attractive option, providing principal protection along with a stable rate of return, which can be particularly appealing to those who wish to preserve their capital. It is essential for individuals to review their retirement plan documentation or the options presented in their plan's investment menu, as the specific offerings can vary widely based on the plan design and provider. For detailed information about the investment options available in a specific retirement plan managed by Great-West Financial, individuals may wish to consult the official website or refer to the plan’s summary plan description to get the most accurate and updated details related to their investment choices....

Does Great-West Financial offer any financial planning services?

Great-West Financial does indeed provide various financial planning services designed to assist individuals and families in managing...

Account Management

Can I access my account information online?

Yes, Great-West Financial offers online access for its customers to manage their account information. Through their official website, It is important to note that specific access requirements and available features can vary depending on the type of account the customer holds. For detailed guidance on how to get started, it is beneficial to visit Great-West Financial's current website and navigate to the online account access section. This webpage will provide instructions on account creation and describe the various online services available to customers....

How can I contact customer service for assistance regarding my account?

For assistance regarding your account with Great-West Financial, the most effective way to find the contact information you need is...

Investment Management

Can I make changes to my investment allocations?

Yes, individuals often have the option to make changes to their investment allocations with Great-West Financial. This flexibility...

What fees are associated with my retirement plan?

Great-West Financial offers a variety of retirement plans, and the fees associated with each plan can vary based on several factors, Administrative fees are typically charged for the overall management of the retirement plan, which can cover recordkeeping, compliance, and reporting costs. Investment management fees are associated with the underlying investments within the plan and can differ based on the type and performance of those investments. It is important to note that specific funds may have their own expenses, such as expense ratios, which will also impact the overall fees. Additionally, some plans might charge individual service fees for specific transactions, such as loans or hardship withdrawals, or for accessing particular investment options. To get an accurate understanding of the fees related to a specific retirement plan, participants should review the plan's summary plan description or fee disclosure documents. These documents generally provide detailed information regarding the various fees associated with the retirement plan. For the most current and specific information, please consider looking on the Great-West Financial website, where they provide detailed resources and contact information....

How often can I change my investment allocations?

Great-West Financial allows customers to adjust their investment allocations as per the terms and conditions of their specific annuity...

Withdrawal Information

Are there any penalties for early withdrawal from my retirement plan?

Great-West Financial typically imposes penalties for early withdrawals from retirement plans, such as 401(k) plans, only if certain There are some exceptions to this penalty. For instance, if you become disabled, face significant medical expenses, or need to cover certain educational costs, you may qualify for penalty-free withdrawals. It is important to review the specific terms and conditions outlined in your retirement plan documents, as they may note any additional fees or penalties related to early withdrawals. For accurate and tailored information regarding your specific situation, one may benefit from consulting the current resource materials provided by Great-West Financial. These resources typically include comprehensive details about penalties, tax implications, and any applicable exceptions, ensuring you have the most relevant information for your retirement planning....

Are there any tax implications for withdrawals from my retirement plan?

When considering withdrawals from a retirement plan, it is essential to understand the potential tax implications associated with those Additionally, if withdrawals are made before the age of fifty-nine and a half, there may be an early withdrawal penalty imposed by the Internal Revenue Service. This penalty is commonly set at ten percent of the amount withdrawn, further increasing the tax liabilities associated with early distributions. Different types of retirement accounts have distinct rules. For example, Roth IRAs allow for tax-free withdrawals of contributions at any time, but the earnings might be taxable if certain conditions are not met, such as the account being held for at least five years and the account holder being at least fifty-nine and a half years old. It is also important to consider any state taxes that may apply, as some states impose taxes on retirement distributions, while others do not. To navigate these complexities and ensure compliance with tax regulations, individuals may benefit from consulting with a tax professional, particularly when contemplating significant withdrawals from their retirement accounts. For specific guidance or questions about their retirement plan, individuals may want to explore the resources found on the Great-West website for further information....

Educational Resources

Does Great-West Financial offer any educational resources about retirement planning?

Great-West Financial provides a range of educational resources aimed at helping individuals with retirement planning. These resources In addition to written resources, Great-West may also offer webinars or instructional videos that cover topics relevant to retirement planning, enabling individuals to gain insights into strategies for saving, investing, and securing income during retirement years. It is advisable for individuals interested in these resources to explore the current web page of Great-West Financial, where they can access valuable information and find more details on the specific tools and materials available. Overall, Great-West aims to support individuals on their journey to a financially secure retirement by providing educational resources that are easy to understand and apply....

What is the minimum investment required for my retirement plan?

The minimum investment required for a retirement plan with Great-West Financial can vary based on the specific type of plan you are...

Help me with my Great-West Financial customer service issue

Ask any question you have about Great-West Financial customer service. We will do our best to get you answers right away.
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