Can I return or exchange items?

Asked 2 years ago
When it comes to returning or exchanging items purchased from Gohastings.com, the company generally has a return policy that is designed to accommodate customers. Gohastings.com accepts returns within a specified timeframe, typically within thirty days of the purchase date, provided the items are in their original condition and properly packaged. This includes products that have not been opened or used, such as new books, movies, and video games. For exchanges, it is important to note that the process may vary depending on the specific item and its availability in stock. Customers wishing to exchange an item should follow the return process first by sending the original item back and then placing a new order for the desired item. It is also advisable to keep the original receipt or confirmation email, as this can be helpful when initiating a return or exchange. Additionally, some items may be subject to different return policies, particularly if they are digital goods or used merchandise. For the most accurate and detailed information regarding specific items, including any potential restrictions or additional requirements, it is always a good idea to review the return policy on the Gohastings.com website. There, customers can find the latest guidelines and contact information should they have further questions regarding their individual situations.
Christian Allen is the editor / author responsible for this content.
Answered Aug 25, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Gohastings.com?

If you need to call Gohastings.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Gohastings.com

Gohastings.com

Find a list of many popular Gohastings.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Gohastings.comGohastings.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!