What should I do if my glasses arrive damaged?

If your glasses arrive damaged, it is important to act promptly to address the issue. Typically, the first step is to inspect the glasses carefully as soon as you receive them to assess the extent of the damage. Most companies, including GlassesShop, usually have a return or exchange policy in place for damaged items. You should refer to the policy outlined on their website, which will provide specific instructions on how to return damaged glasses. Generally, you will need to take photographs of the damage for verification and prepare to return the glasses within a specified time frame. It is advisable to keep the original packaging as you may need it for the return process. Be sure to check the current web page for contact information or support options if you have further questions about your specific situation. This will ensure you receive the assistance you need in solving the issue efficiently.