Can I cancel or change my order?

Asked 2 years ago
When it comes to canceling or changing an order with Glasses.com, the process typically depends on the stage of the order. If the order is still being processed and has not yet shipped, there may be an opportunity to make modifications or cancel it entirely. However, once an order has been shipped, it is generally more complicated to make any changes or cancellations. Glasses.com often provides specific guidelines and conditions regarding order changes and cancellations on their website. It is advisable to review the current terms and policies outlined on the relevant page to understand your options fully. If you decide to proceed with a cancellation or change, it is often best to act as soon as possible to ensure that your request can be accommodated. The website may also provide contact information for customer service, where you can seek further assistance regarding your specific situation.
Jeff Whelpley is the editor / author responsible for this content.
Answered Oct 20, 2025

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