Updated

Giant Eagle Customer FAQ

Top Answers & How-to Guides

What is Giant Eagle's Phone Number?

The question we are asked most often is about how to talk to Giant Eagle customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Giant Eagle sell gift cards?

Yes, Giant Eagle offers a variety of gift cards that customers can purchase. These gift cards typically include options for both Giant...
Ask any question you have about Giant Eagle customer service, get an answer now.

Store Information

What are Giant Eagle's store hours?

Giant Eagle's store hours can vary by location, as many factors can influence the operating schedule, including regional practices...

What is the return policy at Giant Eagle?

Giant Eagle has a customer-friendly return policy designed to ensure satisfaction with purchases. Generally, customers can return most However, certain items may have restrictions or specific guidelines, particularly perishable goods, which may be subject to different return practices. For example, fresh produce, meat, and bakery items are generally non-returnable due to safety and quality concerns. In addition to grocery items, customers can also return products from the pharmacy department, though specific regulations might apply based on medication type and local laws. In the event of a defective product or an unsatisfactory experience, Giant Eagle is committed to resolving customer concerns, making it easier for shoppers to obtain refunds or exchanges. To understand all the nuances of the return policy or to find details about specific items, it is advisable to check the current web page on Giant Eagle’s official site for complete information and any updates that may apply....

How can I find locations of Giant Eagle stores?

To find the locations of Giant Eagle stores, customers can visit the official website at giantEagle.com. The website features a store...

How does Giant Eagle handle specialty dietary items?

Giant Eagle places a strong emphasis on meeting the diverse dietary needs of its customers by offering a wide range of specialty dietary In addition, Giant Eagle regularly updates its product offerings based on emerging dietary trends and customer feedback. They strive to provide clear labeling on packaging, which helps customers easily identify products that fit their specific dietary requirements. This includes ingredient lists and allergen information that are easily accessible to make shopping simpler and more informed. Furthermore, Giant Eagle often features sections dedicated to specialty dietary items within their stores, making it easier for customers to find what they are looking for. Customers can also take advantage of resources available on the Giant Eagle website, where they may find information about specific dietary items and suggestions for various dietary lifestyles. For the latest information, customers may want to check the current web page for updates and specifics on the types of specialty items available at their local Giant Eagle store....

Shopping Experience

Does Giant Eagle offer online grocery shopping?

Yes, Giant Eagle offers online grocery shopping for its customers. This service allows individuals to conveniently browse through a The online platform is designed to be user-friendly, making it easy to navigate through various categories and promotions. Additionally, Giant Eagle provides detailed product descriptions and nutritional information, allowing customers to make informed decisions while shopping. To access the online grocery shopping feature, customers can visit Giant Eagle's official website, where they will find a dedicated section for online ordering. This service is particularly helpful for those who are busy or prefer to avoid in-store shopping. For the most current information on services, promotions, or to start shopping online, visiting the Giant Eagle website is recommended....

Are there loyalty programs available at Giant Eagle?

Yes, Giant Eagle offers several loyalty programs designed to provide customers with savings and rewards for their purchases. One of Additionally, Giant Eagle has introduced the mygiantEagle app, which provides users with personalized offers and digital coupons. Customers can link their Giant Eagle Advantage Card to the app to easily manage their savings and rewards. The Advantage Card itself offers further benefits by allowing customers to earn points for every dollar spent in the store, which can then be redeemed for discounts on future purchases or other rewards. For detailed information on these loyalty programs and to explore any new offerings, customers can visit the current Giant Eagle web page....

How can I access digital coupons for Giant Eagle?

To access digital coupons for Giant Eagle, customers can visit the official website at giantEagle.com or use the Giant Eagle mobile Giant Eagle frequently updates these coupons, so it is beneficial to check back regularly for new offers. Customers can select the digital coupons they wish to use, which will then be loaded onto their Giant Eagle account. When checking out at any Giant Eagle location, customers simply need to remember to enter their loyalty card number or scan their card to apply the digital coupons automatically. Additionally, customers can choose to print some digital coupons if they prefer to use them in a more traditional manner. The website and app also provide information about current promotions, offering a comprehensive shopping experience....

How can I find recipes and meal ideas on Giant Eagle's website?

Giant Eagle offers a variety of resources for finding recipes and meal ideas on their website. To begin, one can visit the official Additionally, the website may include filters to narrow down choices based on ingredients, cooking times, or meal types, making it easier to find a recipe that fits one’s needs. Many recipes are accompanied by images, preparation instructions, and sometimes even nutritional information, which can be helpful for planning meals. For further information or specific questions about certain recipes, it is advisable to explore the current web page to find any available contact information....

Products and Services

What types of products can I find at Giant Eagle?

Giant Eagle offers a diverse range of products to meet the needs of its customers. In their grocery stores, shoppers can find a wide The bakery section is known for its delicious breads, cakes, and pastries, made with quality ingredients. For those interested in convenient meal solutions, the deli offers a selection of prepared foods, sandwiches, and salads that cater to various tastes and dietary preferences. Moreover, Giant Eagle carries a range of frozen foods, snacks, and beverages, ensuring that customers can find items suitable for every occasion. The stores also emphasize health and wellness by offering organic and natural products, including gluten-free options. For more specific categories or specialty items, checking the current web page may provide additional details on available products and promotions....

What fresh products does Giant Eagle provide?

Giant Eagle is well-known for its wide array of fresh products that cater to various customer preferences and dietary needs. In terms Additionally, Giant Eagle boasts a robust meat department, providing a variety of fresh beef, pork, and poultry, along with specialty meats such as lamb and more exotic options. Their seafood department offers a range of fresh seafood options, including fish, shellfish, and prepared seafood items, all sourced in accordance with sustainability practices when available. Giant Eagle also places a strong emphasis on fresh bakery products, featuring artisan breads, pastries, and other baked goods made daily in-store. Moreover, their deli department offers fresh prepared items, cheeses, and cold cuts that are perfect for quick meals or entertaining guests. To explore specific offerings, customers might consider checking the current web page for updates on seasonal products or special promotions within these fresh categories....

Does Giant Eagle offer pharmacy services?

Yes, Giant Eagle does offer pharmacy services as part of its comprehensive grocery and retail offerings. Giant Eagle pharmacies are Customers can usually find a wide range of health and wellness products in these pharmacies, alongside helpful staff who are trained to assist with health-related inquiries. To find specific information about services available at a particular Giant Eagle pharmacy or to inquire about prescription transfers, it would be advisable to visit the official Giant Eagle website. There, customers can typically locate their nearest pharmacy, review the services offered, and find contact information if they require further assistance....

Does Giant Eagle sell gift cards?

Yes, Giant Eagle offers a variety of gift cards that customers can purchase. These gift cards typically include options for both Giant...

Promotions and Feedback

Are there any special promotions or sales at Giant Eagle?

Giant Eagle frequently offers a variety of promotions and sales to provide customers with great savings on their grocery needs. These...

What is the policy on expired products at Giant Eagle?

Giant Eagle takes the quality and safety of its products very seriously. Regarding expired products, the policy typically involves Customers may also be encouraged to report any expired items they encounter during their shopping experience. When customers bring attention to expired products, Giant Eagle places emphasis on valuing this feedback as it helps in maintaining the integrity of product offerings. In terms of return policies, products that are expired at the time of purchase are generally eligible for return. Customers are usually advised to refer to their receipts for specific return conditions and eligibility. For the most accurate and up-to-date information related to expired products, customers may look at the Giant Eagle website or visit their local store to inquire further. This way, customers can ensure they are receiving well-maintained and safe products during their shopping trips....

Can I order catering from Giant Eagle?

Yes, Giant Eagle offers catering services that can accommodate a variety of events and gatherings. Their catering options typically Customers can usually find various platters, sandwiches, salads, and desserts available for catering orders. The availability of specific items may vary by location, so it is always a good idea to check the local store’s offerings. Additionally, Giant Eagle often provides the option for custom catering orders, giving customers the flexibility to create a menu that perfectly fits their event. For detailed information on catering options, pricing, and how to place an order, it is beneficial to visit the current web page or check with the nearest Giant Eagle store for further assistance....

How can I provide feedback about my Giant Eagle experience?

Providing feedback about a customer's experience at Giant Eagle can be a valuable way to communicate thoughts and suggestions. Giant...

Help me with my Giant Eagle customer service issue

Ask any question you have about Giant Eagle customer service. We will do our best to get you answers right away.
We look to the Giant Eagle issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Giant Eagle issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated