What should I do if I can't find the car I've rented?

If a user cannot locate the car they have rented through Getaround, there are several steps they can take to resolve the situation. First, it is advisable to check the rental confirmation email or the app for details regarding the car's location. Sometimes the vehicle may be parked in a different spot than expected, or there may have been a last-minute change. Users should carefully follow any directions provided in the rental details. If the car is still missing, it is important to review any notifications or alerts that may have been sent regarding the vehicle. In some cases, the owner may communicate changes or issues directly. Users may also want to check for other vehicles nearby that may have been mistakenly assumed to be the rented one. Lastly, if the situation remains unresolved after these steps, individuals can look for customer support resources provided on the Getaround website, where they can find additional assistance specific to their issue.