How do I pick up and drop off the car I rent through Getaround?
When renting a car through Getaround, the process for picking up and dropping off the vehicle is designed to be user-friendly and convenient. First, after completing your reservation on the Getaround platform, you will receive detailed information regarding the specific location of the car. Keep in mind that the vehicles are typically parked in designated areas where they are easily accessible.
Upon arrival at the car location, you will use the Getaround app to access the vehicle. Most cars are equipped with a special system that allows you to unlock the doors via the app on your smartphone. Make sure you have the app downloaded and that you are signed in to your account. Follow the prompts for unlocking the car, and if you have any issues, the app often provides troubleshooting tips.
For returning the vehicle, you will again use the app. Follow the instructions provided to lock the car when you have finished your rental. It is important to return the car to the same location where you picked it up, as this is part of the rental agreement. Make sure the car is parked properly, and if there are any special instructions related to the particular vehicle, they will be included in your rental details. Always check the Getaround website or app for any updates or specific guidelines that may apply to your rental.

Answered Jul 18, 2025
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