Do you offer customer support for software questions?

Asked 4 months ago
Freshbooks does not directly provide customer support through this discussion board. However, Freshbooks offers various resources to assist users with software-related questions. These resources typically include a comprehensive knowledge base that contains articles and guides on different aspects of the Freshbooks platform, including invoicing, accounting features, and certain app functionalities. Users may also find community forums where they can engage with other Freshbooks users, sharing experiences and solutions to common issues. If a user requires personalized assistance, they may want to explore the support options available on the Freshbooks website, where contact information and chat support details can usually be found. Engaging with these resources can be a helpful way to resolve software inquiries.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 13, 2025

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