What is Forever 21's return policy for items bought in-store?

Asked 2 years ago
Forever 21's return policy for items purchased in-store generally allows customers to return unworn and unwashed items within thirty days of the purchase date. Items must include the original tags and receipt to be eligible for a full refund. If the customer does not have the receipt, Forever 21 may offer store credit at the current value of the item, but this is subject to store discretion. Additionally, certain items are final sale and cannot be returned, which typically includes swimwear, lingerie, and some seasonal items. It is always a good idea to verify the return policy details on Forever 21's website, as policies may vary slightly by location. For the most accurate information about returns or specific items, customers can visit the current web page or store for guidance.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 21, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call Forever 21?

If you need to call Forever 21 customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Forever 21

Forever 21

Find a list of many popular Forever 21 questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Forever 21Forever 21 Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!