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Food Lion Customer FAQ

Top Answers & How-to Guides

What is Food Lion's Phone Number?

The question we are asked most often is about how to talk to Food Lion customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I find organic produce at Food Lion?

Yes, Food Lion does offer a selection of organic produce in their supermarkets. They recognize the growing interest in organic options...
Ask any question you have about Food Lion customer service, get an answer now.

Recent Food Lion Customer Questions

Can you return an item to a different location from where the purchase was made?

Yes, you can return an item to a different Food Lion location than where you made the purchase. However, it is recommended to have your receipt or proof of purchase to facilitate the return process.
Asked Aug 10, 2025 12:10 PM

Help me with my Food Lion customer service issue

Store Information

What are Food Lion's store hours?

Food Lion store hours can vary by location, but many stores typically open around 7:00 AM and close around 11:00 PM, seven days a week....

Does Food Lion have self-checkout options?

Yes, Food Lion does offer self-checkout options in many of its locations. This provides customers with the convenience of scanning...

Is there a pharmacy at Food Lion?

Food Lion locations often do include pharmacies, which offer a variety of services such as prescription medication, over-the-counter...

Loyalty Programs

How can I sign up for Food Lion's loyalty program?

To sign up for Food Lion's loyalty program, customers can easily do so by visiting their official website or through the Food Lion...

Does Food Lion have a loyalty program?

Yes, Food Lion does have a loyalty program known as the Food Lion MVP Program. This program is designed to offer customers various...

Shopping Services

Does Food Lion offer curbside pickup?

Food Lion does offer curbside pickup at many of its locations, providing customers with a convenient shopping experience. This service...

What payment methods does Food Lion accept?

Food Lion offers a variety of payment methods to accommodate its customers. Shoppers can typically pay using cash or major credit cards...

Can I order groceries online from Food Lion?

Yes, Food Lion offers the option to order groceries online through its website. Customers can browse a wide selection of products, To take advantage of these services, it is important to create a Food Lion account on their website. Once an account is set up, users can access special deals, promotions, and personalized savings, which enhance the overall shopping experience. Additionally, the grocery shopping process is designed to be user-friendly, providing filters to help customers find what they need efficiently. For the most current information regarding available online services, delivery areas, and any potential fees, it is advisable to check the Food Lion website. There, customers can also find details on how to navigate the online shopping platform and other resources that may assist with their grocery needs....

Product Offerings

Does Food Lion sell gift cards?

Food Lion does offer gift cards, making them a convenient option for shoppers who want to give the gift of groceries or other products...

Are there any health and wellness options available at Food Lion?

Food Lion offers a variety of health and wellness options to cater to its customers’ diverse dietary needs and preferences. The stores In addition to whole foods, Food Lion often carries health-focused brands and specialty items designed for those looking to maintain specific dietary plans, such as plant-based or keto-friendly products. Understanding that many shoppers are increasingly health-conscious, Food Lion also emphasizes educational resources that may be available on their website, which provide tips for healthy living, meal planning, and dietary advice. It is advisable for customers to visit their local Food Lion store or check the website for the current selection of health and wellness products. By exploring the aisles and browsing the online offerings, shoppers can discover numerous ways to support their wellness journey through Food Lion's offerings....

Can I find organic produce at Food Lion?

Yes, Food Lion does offer a selection of organic produce in their supermarkets. They recognize the growing interest in organic options...

Promotions and Discounts

Are there any current promotions or discounts at Food Lion?

Food Lion frequently offers various promotions and discounts to provide value to its customers. These promotions can include weekly...

Where can I find Food Lion's weekly ads?

Food Lion offers its weekly ads on its official website, where customers can easily browse the latest promotions and discounts available...

Food Safety

What is Food Lion's return policy?

Food Lion has a return policy designed to ensure customer satisfaction with their purchases. Generally, customers are permitted to It is important to note that Food Lion requires customers to provide a receipt or proof of purchase for returns. This helps facilitate the return process and ensures that customers are credited appropriately. In cases where a receipt is not available, Food Lion may offer store credit at their discretion, but this will be evaluated on an individual basis. Additionally, certain items are excluded from the return policy. For example, prescription medications and perishable goods may not be eligible for return. It is advisable for customers to check the specific terms concerning these exceptions. For the most accurate and current information regarding Food Lion's return policy, including any updates or specific conditions, individuals should refer to the official Food Lion website or inquire at their local store. The website will likely provide comprehensive details on any nuances or unique circumstances that may apply to returns....

How does Food Lion handle food allergies?

Food Lion takes food allergies very seriously and strives to provide a safe shopping experience for all customers. They understand Additionally, Food Lion's website often features a comprehensive list of common allergens found in their products, which can be a valuable tool for those who need to avoid specific ingredients. Customers are encouraged to read labels carefully to ensure that the products they choose meet their dietary needs. In stores, associates are typically trained to assist customers with questions regarding allergen information. However, it is recommended that customers consult the product packaging and the Food Lion website for the most current information, as recipes and formulations can change. This careful attention to allergen management reflects Food Lion's commitment to customer safety and satisfaction....
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Food Lion issues reported to GetHuman
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