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FedEx Office Customer FAQ

Top Answers & How-to Guides

What is FedEx Office's Phone Number?

The question we are asked most often is about how to talk to FedEx Office customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What services does FedEx Office offer?

FedEx Office provides a diverse range of services that cater to both personal and business needs. Among the core offerings are printing In addition to printing, FedEx Office offers shipping services, which include the ability to ship domestic and international packages using different options such as overnight delivery or standard ground shipping. Customers can also find packaging supplies and services, including custom packaging solutions to ensure that goods are properly secured during transit. Furthermore, FedEx Office provides services such as copying, scanning, and faxing, as well as binding and finishing options to enhance any printed materials. Many locations also feature self-service kiosks, computers, and workspace areas for those needing a place to work on the go. It is always advisable to check the current web page for a complete list of services and the latest information regarding availability, as offerings may vary by location....

Can I access my FedEx Office account online?

Yes, customers can access their FedEx Office accounts online by visiting the FedEx website. Once on the website, users will find an Through the online account, users can manage their printing orders, shipping activities, and payment methods, as well as track the status of shipments. It is important for customers to keep their login information secure and to log out of their accounts when using public or shared computers. For further assistance and specific inquiries, customers may wish to visit the current web page where contact information can be found....
Ask any question you have about FedEx Office customer service, get an answer now.

Recent FedEx Office Customer Questions

How do I change the delivery date? My package is due to arrive today but I will not be home. I will be home tomorrow.

You can change the delivery date of your FedEx package using FedEx Delivery Manager. Please sign up or log into your account on the FedEx website or through the FedEx app. Once logged in, select "Manage Delivery," then "Delivery Options." From here, you may be able to select "Schedule for Delivery" and choose a new delivery date. However, the availability of this option may depend on certain factors such as the type of package and its current status. Please note that only eligible shipments can be rescheduled.
Asked Mar 12, 2024 12:29 PM

Help me with my FedEx Office customer service issue

Tracking and Shipping

How do I track a package?

To track a package with FedEx Office, a user can visit the FedEx website, where there is a dedicated tracking section. This is typically Additionally, users can also track packages using the FedEx mobile application if they prefer. After entering the tracking number, users will receive real-time updates regarding their shipment, allowing them to stay informed throughout the delivery process. For further assistance or more specific inquiries, users may want to check the contact information available on the current web page....

What are the shipping options available?

FedEx Office offers a variety of shipping options designed to meet different needs and timeframes. Among these options, FedEx Express For international shipping, FedEx International Priority and FedEx International Economy are popular choices. FedEx International Priority offers expedited service for packages heading overseas, while FedEx International Economy provides a more economical choice for less time-sensitive shipments. Another option is FedEx Ground, which is ideal for shipping methods that do not require overnight delivery. This service generally provides a cost-effective solution for shipments within the United States, delivering packages typically within one to five business days, depending on the destination. Additionally, FedEx Office offers the ability to ship packages through the United States Postal Service in certain circumstances, providing another avenue for customers who may be looking for specific postal options. Customers can find more detailed information about all available shipping options as well as their associated costs and delivery times on the current FedEx Office website....

What is the maximum weight and size limit for packages?

FedEx Office has specific guidelines regarding the maximum weight and size limits for packages, especially for shipping purposes. Generally, It is important to note that certain packages may have additional restrictions or requirements based on their content or destination. For more precise information regarding the specific weight and size limits for various services, including international shipping options, it is advisable to check the current FedEx website, which provides comprehensive guidelines and can assist in determining the best shipping solutions for your needs....

What is the process for returning items shipped through FedEx?

The process for returning items that were shipped through FedEx involves several steps to ensure a smooth return experience. First, Once the return policy is understood, the next step is to pack the item securely in its original packaging, if available. It is advisable to include any paperwork or receipts that came with the shipment to assist in the return process. After packaging the item, the individual should visit the FedEx website to find the nearest FedEx location or drop-off center. FedEx offers multiple options for returning items, including using FedEx Ground or FedEx Express. Depending on the return requirements, the individual may need to print a return shipping label from the retailer's website or use a label provided by the shipper. Finally, the item can be dropped off at a FedEx location or scheduled for pickup if that option is available. For more detailed information on return options and processes, it would be beneficial to visit the official FedEx website to find guidance specific to the situation....

Account and Payments

What services does FedEx Office offer?

FedEx Office provides a diverse range of services that cater to both personal and business needs. Among the core offerings are printing In addition to printing, FedEx Office offers shipping services, which include the ability to ship domestic and international packages using different options such as overnight delivery or standard ground shipping. Customers can also find packaging supplies and services, including custom packaging solutions to ensure that goods are properly secured during transit. Furthermore, FedEx Office provides services such as copying, scanning, and faxing, as well as binding and finishing options to enhance any printed materials. Many locations also feature self-service kiosks, computers, and workspace areas for those needing a place to work on the go. It is always advisable to check the current web page for a complete list of services and the latest information regarding availability, as offerings may vary by location....

Can I access my FedEx Office account online?

Yes, customers can access their FedEx Office accounts online by visiting the FedEx website. Once on the website, users will find an Through the online account, users can manage their printing orders, shipping activities, and payment methods, as well as track the status of shipments. It is important for customers to keep their login information secure and to log out of their accounts when using public or shared computers. For further assistance and specific inquiries, customers may wish to visit the current web page where contact information can be found....

What payment methods are accepted?

FedEx Office accepts a variety of payment methods to accommodate customers’ needs. Typically, they accept major credit cards such as FedEx Office also allows payments made using cash at their physical store locations, making it convenient for those who prefer that option. For some online services, customers may be able to use digital payment methods like PayPal. It is always wise for customers to check the specific payment options available at their local FedEx Office store or on the official FedEx website, as availability may vary by location and service. For the most current information and any changes to accepted payment methods, visiting the FedEx Office website can provide helpful insights....

Are there any discounts or promotions available?

FedEx Office regularly offers various discounts and promotions that can assist customers in reducing their expenses while utilizing...

Can I make changes to my order after it has been submitted?

Once an order has been submitted to FedEx Office, it may be challenging to make changes to it. The ability to modify an order depends Customers are encouraged to review their orders carefully before submission to ensure all details are correct. For assistance regarding specific orders, it may be helpful to refer to the current website of FedEx Office, where information about order modifications and customer service can be found. It is advisable to act quickly if changes are needed, as contacting customer support or reviewing the options available can be crucial in resolving any issues promptly....

Printing Services

Can I print documents at FedEx Office?

Yes, you can indeed print documents at FedEx Office. They offer a range of printing services suitable for both personal and business...

What types of printing services do you provide?

FedEx Office offers a comprehensive range of printing services suitable for both personal and business needs. Customers can access In addition to standard printing, FedEx Office provides options for custom projects, including photo printing on various media, presentations, and booklets. Customers can also utilize their self-service kiosks for quick printing tasks, making it convenient for those who need to print on the go. Moreover, FedEx Office frequently offers finishing services to add the final touches to printed materials. These services can include binding, laminating, and mounting, enhancing both the appearance and durability of the printed products. It is essential for interested customers to visit the current FedEx Office web page for detailed information on available printing services, as offerings can vary by location and may include seasonal promotions or specialized services. This information can help ensure that customers find the printing solutions that best meet their specific needs....

Do you have self-service kiosks available?

FedEx Office does provide self-service kiosks in many of their locations. These kiosks allow customers to handle various tasks independently,...
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