Can I exchange an item purchased at Express online?

Yes, items purchased online at Express can typically be exchanged, but there are specific procedures that customers should follow. For online purchases, Express generally allows exchanges through their return process. Customers would need to initiate the exchange by requesting a return authorization, which can often be done through the Express website. Once the return authorization is obtained, the customer would arrange to send back the item they wish to exchange. It is important to ensure the item is in its original condition with all tags attached. The website usually provides clear guidelines on how to pack and ship the item back to Express. Upon receiving the returned item, Express will process the exchange and send the desired item to the customer. Those interested in exchanging items should also check the current exchange policies on their website, as they can sometimes change based on promotional periods or specific product categories. It is advisable to be mindful of deadlines for exchanges, which are typically noted in the return policy section on the website.