Can I return an item purchased online to a physical store?

Asked 2 years ago
New England Retail Express typically has specific return policies that may vary based on the type of item purchased and the circumstances of the return. Generally, online purchases might be eligible for return at a physical store, but customers should ensure they verify the current guidelines applicable to their purchase. This information is usually outlined on the website, where one can find detailed instructions regarding returns, including whether items must be returned to an online facility or if they can be processed at a store location. Customers may also need to have a receipt or proof of purchase to facilitate an in-store return. It is always a good idea to review the current return policy on the website to ensure you have the most accurate and up-to-date information concerning your return options.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jun 18, 2025

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