What do I do if I experience technical issues?

If you encounter technical issues while using EpicCare, there are several steps you can take to troubleshoot the problem effectively. First, it is advisable to check your internet connection, as a stable connection is crucial for seamless interaction with the software. You may also wish to refresh the application or web page, as this can often resolve minor glitches. If the issue persists, clearing the cache and cookies of your browser or the application may help improve performance. Additionally, consider ensuring that your software is updated to the latest version, as updates often include fixes for known issues and enhanced features. Should these preliminary steps not resolve the problem, EpicCare documentation may offer helpful guidance or troubleshooting tips tailored to specific issues. Users can often find relevant resources on the EpicCare website. If you are unable to find a solution through self-help resources, the appropriate course of action is to reach out to the designated support channels or your organization’s IT department for assistance. This ensures that any technical difficulties can be addressed promptly and effectively.