How can I send messages to my healthcare providers?

Asked 4 months ago
EpicCare offers a feature known as patient messaging that allows users to communicate with their healthcare providers securely. This feature is generally integrated into the patient portal associated with EpicCare, through which users can send messages directly to their providers regarding non-urgent matters, prescription refills, appointment requests, or general inquiries about their healthcare. To access this feature, users typically need to log into their specific patient portal account linked to the healthcare facility utilizing EpicCare. Once logged in, there should be a section dedicated to messaging or communication with providers. Users can compose messages and send them with attachments if necessary. It is important for patients to remember that this messaging system is not intended for emergencies. If urgent medical attention is required, it is always best to contact healthcare providers directly via phone or visit the nearest medical facility. For specific details on how to navigate the messaging feature, checking the official EpicCare website or the patient portal guide may provide further insights.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 16, 2025

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